Business ProfileforYeti Restoration

Had a radon evac system installed by Yeti Restoration on 9/28/2020 who failed to do a full proper evaluation for the solution. Company failed to notice an outside drain that was connected where the radon evac was installed after the work was completed. This drain interferes with the radon evac where air is being sucked from this drain rather under the concrete where the radon lies. Solution was to use a retrofit floor drain (Dranjer D-R2), but the device was never designed to work outside thus it constantly clogs (confirmed this with the manufacturer Dranjer). Owner comes out to the house on 5/31/2022 and acknowledges his team did not notice this prior to us agreeing to the installation. Solution is to have us spend thousands more to rework this drain so it does not connect to where the sump pump/radon evac is located. We have attempted to update the drain to help it from clogging per Yeti recommendations, but Yeti refuses to test without charging us an additional $150 (manager called and said they could do for $130). I find it very irresponsible that this company does not perform a thorough evaluation and sells a radon evac system that will not function correctly without a jerry rigged system to try and "fix" the issue. Had a proper evaluation taken place and we were made aware of the issue of the drain, we would have considered a different location for the radon evac or consulted with other vendors to find the best solution. Additional documentation has been included with desired resolutions.