7 Customer Reviews
Review from John M
5 stars12/19/2023
I adopted a frenchie puppy from Paul. It was advertised on ********* puppies. The pictures were accurate. He took a deposit and held the pup for me. The puppy was healthy and we have not had problems. The puppy is loving and sweet. It will get another puppy from Paul. He has great quality puppies and the puppies meet the French bulldog bred standard. We are very pleased. Thank you Paul!Review from Sandi C
1 star12/18/2023
I left a review (Sandi C) and the response from the “breeder” is a lie (all except for replacing the pup-that part he said) BUT we were already IN LOVE with this pup and didn’t not trust what was going to happen to our pup OR trust getting another! My daughter (the owner of the pup) contacted Paul MANY MANY times via email regarding all her vet bills right away and we asked for a reimbursement for ALL the money she spent for medications our pup had to go on for months due to parasites and other issues. The pup was just not healthy and she saved her money to purchase a Frenchie and we were VERY UNHAPPY with this whole outcome!! It’s 3 years later and she has spent 12K on surgery, specialists and LOTS of medication (he’s now on long term medication)…. She would have been happy with money reimbursement! Also my daughter DID contact him after I left MY review and spoke with him MANY TIMES about the Frenchie BUT he just wanted my info! Don’t trust this man or business! He OBVIOUSLY doesn’t care about healthy Frenchie or the people who purchase them!! Look at the other Frenchie reviews, at least we are fortunate that ours is still alive!Review from Tracy S
5 stars11/05/2023
We picked our pup up on Saturday 11/4 the family was so nice we drove 3 hours to get her , our pup we named ****** *** was a little scaried at first which she would be going to a new home but she warmed up by night played outside and with the toys we got her I recommend 5 star Paul is even answearing questions I still have , the pup doesn’t bark yet which is nice for me working 3rd shiftReview from Sabrina F
5 stars03/23/2023
5 Star Puppies was GREAT !! I drove 11 hours to purchase a beautiful Havanese girl from Paul .. she was everything I imagined and he was also great and very professionalReview from Cheryl R
5 stars03/23/2023
We bought 2 amazing little havanese pups from Paul/5 Star Puppies back in February and they are the best ! You can tell they spend a lot of time with the puppies since they were well socialized and fit right into our busy family . I would highly recommend 5 Star Puppies to anyone looking for their next puppy ! ****** * *Review from Sandi C
1 star03/07/2023
Got our Frenchie in June 2020 . Told we had a healthy dog BUT after we had our 1st vet visit once home puppy had parasites, a heart mur-mur and a bad knee! Spent hundreds on medications right away, tried to get compensated from “breeder” but that was a no. Our pup is about to be 3 and has had so many health issues, allergies etc. just had emergency surgery and $7K later has IBD! DO NOT GET PUPPIES FROM THIS MILL!!!
5 Star Puppies, LLC Response
03/20/2023
We offered the buyer ***** a replacement pup as soon as she first contacted us and she declined .***** never updated or contacted us at anytime over the next couple yrs . We have left msgs and tried reaching out to her but she will not return our calls .Review from Nicole A
1 star10/23/2021
Our “healthy” puppy passed away in one year. Congenital health conditions were not detected by this breeder’s vet. This breeder went MIA and only partially compensated us. We spent thousands of dollars in medical visits. While this came happen to anyone, show some more compassion, be easily reachable instead of only answering when a different phon number calls you. This breeder is only in it for the money. Find a more ethical breeder elsewhere. My dog along other dogs listed on the BBB have reported digestive issues too, skin issues, etc. My pup had to be on prescribed food, etc. we did everything for our pup and are heartbroken and traumatized.5 Star Puppies, LLC Response
03/20/2023
We offered ****** the buyer a replacement pup and she declined , so we offered ****** a 50% refund and allowed her to keep the pup , We wrote up a settlement agreement stating that we would not be held responsible for any additional health issues /vet bills in any way in the future which ****** had signed and agreed to .
Customer Review Rating
Average of 7 Customer Reviews
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