ComplaintsforHL Collect
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
i have never opened an account w ***** ***, i have no idea who they are or HL Collections, INC!Business response
08/19/2024
Attached there are two files that explain the debt and show proof of damages. Thank you. #*****Initial Complaint
05/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This is to inform you that your company is reporting an erroneous collection account. I am aware that you must first provide Validation and Proof of claim before reporting any information like this. I am asking for complete validation of the debt and I demand you to do a proper investigation on this matter since lately this made me anxious. When your investigation determines that this collection cannot be verified the furnished MUST, be deleted to permanently block the reporting of this account.Initial Complaint
01/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On Septermber 14, 2023, HL Collection, which is a debt collector, received my dispute letter in which I requested verification of a debt associated with account number ************. Before I discovered this account on my credit report, I had no prior knowledge of its existence. I cannot recall having any financial obligation to them, and I am skeptical about their legal authority to collect from me. Furthermore, under the ***** Finance Code, they were required to respond to my verification request within 30 days. There is no evidence that they complied with this requirement. Therefore, I respectfully request the removal of this disputed and unverified account from my credit report. I am making every effort to resolve this matter without presenting my case before a courtroom jury.Initial Complaint
12/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I saw my credit report and I noticed that there are inaccurate and fraudulent accounts that I needed to report and correct by your company. Evaluate and investigate those account that is not 100% accurate. Here are the lists that indicates the company name, balance, and date last reported: Account Name HLCOLLECTION Balance $622.00 Account Number ********Business response
01/05/2023
******* ****** previously asked for proof of the debt. HL Collect provided a DVL (attached). She has not provided any proof that the account is fraudulent. She did not give proper notice and did not pay for final utilities used while occupying my client's premises.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
10700 Montgomery Rd. Suite 232
Suite 232
Montgomery, OH 45242
Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.