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Find a Location

Professional Radiology, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Professional Radiology, Inc.

      9825 Kenwood Road Suite 105 Montgomery, OH 45242

    • Professional Radiology, Inc.

      9825 Kenwood Road, Suite 101 Montgomery, OH 45242

    • Professional Radiology, Inc.

      PO Box 630110 Cincinnati, OH 45263

    • Professional Radiology, Inc.

      PO Box 630089 Cincinnati, OH 45263

    Business ProfileforProfessional Radiology, Inc.

    Medical Business Administration
    Multi Location Business

    Additional business information

    Additional Info:
    BBB has requested basic information for this company but has not received a response. As a result, BBB may not have current information about the company.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Professional Radiology, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Professional Radiology, Inc.

        9825 Kenwood Road Suite 105 Montgomery, OH 45242

      • Professional Radiology, Inc.

        9825 Kenwood Road, Suite 101 Montgomery, OH 45242

      • Professional Radiology, Inc.

        PO Box 630110 Cincinnati, OH 45263

      • Professional Radiology, Inc.

        PO Box 630089 Cincinnati, OH 45263

      Location of This Business
      9825 Kenwood Road Suite 105, Montgomery, OH 45242
      BBB File Opened:
      10/24/2005
      Business Management
      • Tom, CFO

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/19/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Hello - I have called to discuss this same issue many times since November 2023. Most recently I called on Monday 6/17 and Alesia G******** was going to call me back and did not. I called on 6/19 and nobody answered and there was no way to leave a message. Regarding Acct # *********** It's for my annual mammogram. I've been getting the annual mammogram in NOvember for over 10 years now. It was incorrectly coded as diagnostic and it was not diagnostic. I have indicated to you and ****** for months the error. ****** agreed and just canceled the bill. I spoke with Samantha on 3/21/24 at ******. They did not have insurance adjust for it. It was supposed to be marked as preventative. There was nothing to diagnose. the original nurse misunderstood and coded the order wrong. Additionally ****** pulled the wrong order. I had a mammogram order already in the system by ** ******** ***** - - PREVENTATIVE NOT DIAGNOSTIC MAMMOGRAM - SAME AS EVERY NOVEMBER. I want it recoded and sent to United Healthcare - b/c it will be covered.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Becky D

      1 star

      07/23/2024

      Terrible correspondence. I called today for the second time about some questions surrounding a bill I received. The phone representatives cannot provide answers but instead pass on information to decision makers. The system would work if the reps were accurately documenting questions and concerns. I attempted to bypass this communication barrier but was told there was no supervisor available and that they couldnt provide me with an email address because its a security threat. I also asked for a call back once my questions/ concerns were reviewed again and was told they may not be able to do that. Overall terrible experience, I imagine I will be sent a collections threat before I will get the opportunity to communicate with someone

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