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Find a Location

Foreign Exchange has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Foreign Exchange

      5269 Cobblegate Blvd Moraine, OH 45439-5115

      BBB Accredited Business
    • Foreign Exchange

      3899 Colonel Glenn Hwy Fairborn, OH 45324

      BBB Accredited Business
    • Foreign Exchange

      2046 E. State Route 73 Waynesville, OH 45068

      BBB Accredited Business
    • Foreign Exchange

      643 Miamisburg-Centerville Rd. Centerville, OH 45459

      BBB Accredited Business

    Business ProfileforForeign Exchange

    Auto Repair
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/9/1990

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Established in 1975, Foreign Exchange is a family owned and operated import automotive service.

    Products & Services

    This company offers complete automotive service, body shop, and fine preowned automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Foreign Exchange has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Foreign Exchange

        5269 Cobblegate Blvd Moraine, OH 45439-5115

        BBB Accredited Business
      • Foreign Exchange

        3899 Colonel Glenn Hwy Fairborn, OH 45324

        BBB Accredited Business
      • Foreign Exchange

        2046 E. State Route 73 Waynesville, OH 45068

        BBB Accredited Business
      • Foreign Exchange

        643 Miamisburg-Centerville Rd. Centerville, OH 45459

        BBB Accredited Business
      Headquarters
      5269 Cobblegate Blvd, Moraine, OH 45439-5115
      BBB File Opened:
      3/9/1990
      Years in Business:
      50
      Business Started:
      1/1/1974
      Accredited Since:
      3/9/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of UD008691 for this business, issued by Bureau of Motor Vechicles (Downtown)

      These agencies may include:

      Bureau of Motor Vechicles (Downtown)

      Reibold Building

      Dayton OH 45402

      (937) 496-3352

      Alternate Business Name
      • Foreign Exchange, Inc.
      • Rick's Foreign Exchange Co.
      • The Foreign Exchange South, LLC
      Business Management
      • Mr. Richard Reilich, Owner
      Contact Information

      Principal

      • Mr. Richard Reilich, Owner

      Customer Contact

      • Mr. Richard Reilich, Owner
      • Ms. Gayle Reilich
      Additional Contact Information

      Fax Numbers

      • (937) 298-3198
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      12/26/23 invoice no.57957 I called Foreign Exchange and told them I have a BMW 325ci and I have White smoke coming from muffler and some fault codes.They told me they needed to do a diagnostic on my car I asked what that mean he say our dianose text isnt like other auto shop diagnose it's thorough text not a scan the text will tell us what's wrong with your car.So I took my car in for the diagnose.They called me later that day and it would be 3000.00 to fix I told him I only had 2000.00 and if they fix it to where I could drive it back and forth to work He said yes but I would have to bring back in at a later date to get the other work done I said ok he told me he needed 1000.00 to started work.So I paid the 1000.00 over the phone.They called me the next day and said my car was done.I went and the remainder of the bill was 852.33.I paid the remaining amount got my bill and keys.After getting home I went over my bill and notice they replaced parts I had just replaced upper radiator hose two weeks prior and expansion tank I replaced six months prior.They charged me for 4 gallons of antifeeze they also replaced the lower radiator hose.So I call them and Told them I just had those part replace and they told me thier tech told them the parts were bad and I should had told them I just had the parts replaced.Also on my bill they needed to do another Diagnostic because they didn't find the proplem and i needed to give them another !58.00 for another diagnostic.So after aruging about the other diagnostic fee they said they would do it free.They also did 438.65 more repairs I paid! Then they told me my engine light was still on and they needed 179.00 for the same codes and neede to do another daignostc.So they replaced Crankcase vent hose kit oil dipstickseal 711.91 labor 446.94 Expansion tank upper radiator hose 488.50 labor104.29 lower radiator hose and sensor290.87 replaced valve cover gaskets476.00 tue Jan16/24 I picked up my car 1/29/24 it still runs bad!!
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kasey N

      2 stars

      02/27/2024

      I’ve visited this shop twice. The first time I was incredibly desperate for a repair so I’m sure I was overcharged then too. I won’t deny the good and thorough work. If money isn’t a problem for you then by all means but when I called around to other shops and told them the price I was told for the work that needed done they LAUGHED! When I picked my car up to have it taken to a reasonably priced shop, I was delivered with a $460 bill for an oil change and inspection. Before you go to this shop be aware of being overcharged. Do not make this your first stop. Shop around, there’s plenty of reputable shops that won’t break your bank!

      Foreign Exchange Response

      03/06/2024

      When Ms. N**** brought her 2017 VW Golf to us, it was running rough and warning lights were appearing on the dashboard. She approved our costs for doing a diagnostic service and oil maintenance service, which we then completed. We called her with the diagnostic results and recommended repairs, and she gave us approval to order the parts and perform the repairs. Our service advisor immediately ordered the parts so we could fix the car as soon as possible. Later in the day, her friend called to tell us not to perform the work. We explained that the parts already had been ordered, and that the vendor charges us restocking and shipping fees for parts we return. Because of this, those fees would be included on the invoice for the diagnostic and oil change. Since the person who called was not the owner, we called Ms. N**** directly to confirm she didn’t want the other repairs. We explained the additional fees to her, as well. We understand they were not happy about paying the fees. However, it is standard industry practice for customers to reimburse restocking and shipping fees if they cancel orders after they’re placed.

      Local BBB

      BBB of Dayton and Miami Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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