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Find a Location

Ashlee Fence has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ashlee Fence

      5780 E US Highway 22 and 3 Morrow, OH 45152-1438

      BBB Accredited Business

    Business ProfileforAshlee Fence

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.38/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Ashlee Fence in Morrow, Ohio provides fencing sales and installation.

    Products & Services

    Fencing sales and installation

    Business Details

    Location of This Business
    5780 E US Highway 22 and 3, Morrow, OH 45152-1438
    BBB File Opened:
    7/13/2021
    Years in Business:
    3
    Business Started:
    6/1/2021
    Business Incorporated:
    3/12/2021
    Accredited Since:
    12/6/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • 2Thomas Enterprises, LLC
    Business Management
    • Mr. Brian LaFreniere, Owner
    Contact Information

    Principal

    • Mr. Brian LaFreniere, Owner

    Customer Contact

    • Mr. Brian LaFreniere, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Ashlee Fence was contracted to provided a 6 foot horizontal privacy fence. This was to be delivered end of December 2023, attempted delivery was mid January 2024. They also did not follow their own terms and conditions -the fence height is not 6 foot tall and only 5'4 to 5'5 tall -the holes for the 4x4 were not backfilled with dirt -the existing fence removal was not cut off at ground level and hammered below grounds. Due to the improper fence removal by Ashlee Fence creating a safety hazard my dog ended up in the emergency vet with a laceration requiring 10 staples -fence boards with black mold were use, which is below standard quality -double gate was not installed correctly and does not self-latch as required by the county with a pool in the backyard -the double and single gate hardware are installed differently and the hardware with the double gate does not function properly for opening and closing- there are multi inch gaps between the ground and the first 1x4 boards which should not be present -trash from the attempted install was left on site and not cleaned up. wood chips, nails, and dirt 1) a pile of dirt was left on the driveway 2) concrete was spilled on the driveway and not cleaned up 3)contreet chunks are found through out the yard as they were not cleaned up -the equipment used to dig the 4x4 holes left deep ruts in the yard that have not been filled in. yard condition is worse than before install To this date after multple phone call and emails back and forth with Ashlee Fence they have not corrected or resolved the issues. We are now approxitmalley 3 months after the fence should have been completed.
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    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve C

    4 stars

    07/04/2024

    I had an excellent experience with Ashlee Fence. The office staff were very helpful. The construction crew responded to my requests regarding various details. They worked hard in very hot weather, and the fence looks great. Two improvements would have helped: better communication from the estimator, and a little more complete cleanup of the work site at the end of the project. I will gladly recommend Ashlee Fence to my friends and neighbors.

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