Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Quest Recovery Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforQuest Recovery Center

    Drug Addiction Treatment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Medication assisted treatment, onsite counseling services, onsite pharmacist, primary care treatment, mental health & psychiatry.

    Business Details

    Location of This Business
    112 Harcourt Rd Ste 2, Mount Vernon, OH 43050-3944
    BBB File Opened:
    1/19/2024
    Business Management
    • Mr. Christopher Howell, CEO / Co-Founder
    • Ms. Ravyn Howell, C0-Founder
    Contact Information

    Principal

    • Mr. Christopher Howell, CEO / Co-Founder

    Customer Contact

    • Mr. Christopher Howell, CEO / Co-Founder

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Misty K

    1 star

    06/25/2024

    I went through telehealth to Quest Recovery to get help with my recovery journey. I had issues getting to intake because my son was hospitalized. When I finally get to the lab…saw someone I was not happy with knowing my personal life so I left and was gonna go back the next day: The next day the lab wouldn’t take me because it was half hour before closing(I had just got out of work). Next day I took the day off to do lab work and went in the morning…was told need appt at the lab so I made appt. Went to appt the next day to find out they didn’t have any paperwork. Had to take another day off to make another appt to find out they sent my paperwork to a lab other than the one they told me to go to. Eventually, they sent Intake blood and urine screen to where I was. As soon as they get my urine screen they drop me…because….shocker….i wasn’t completely clean. I thought I actually found somewhere that was going to help me too. Sadly they are not here for our recovery. There is no recovery place in the world that would have the nerve to call themselves a recovery place and claim to want to help but then drop you when your first screen is positive. I have adhd and told them I was self medicating because I couldn’t get help when on suboxone. No dr will touch that. They told me that they would help me find an adhd dr. But apparently it wasn’t fine. Because that was the main reason they let me go. But told me it was my decision making. Oh…you mean the decision making skills of someone who needs help recovering?? I could have faked the urine screen…im on a mission to find a recovery place that will help with this process. Not just suggest other places because they don’t want to do the work. There has to be some recovery place that is not just out here using their skills where the moneys at ..but actually cares about this mission. But I can tell you without a shadow of a doubt that this place is not Quest recovery!

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.