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ComplaintsforWilhelm Bottled Gas Company
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not sure if I am contacting the right place, if not, can you please direct me to who may be able to help me? I have already filed a complaint with the Ohio Attorney Generals office. I have used Wilhelm's for the last 5 years. Their tank came with us buying the house we bought. I tried calling them from August 1, to the present to get my tank filled and prepay for the winter. There has been no response from this company. Approximately 2 weeks ago they came onto my property and put a lock on their tank so I couldn't get any propane whatsoever, therefore leaving us without heat! I switched out tanks to ****** Oil on Friday, October 7. Since then Wilhelms still has not came and got their tank nor have they returned any of my calls. What are my options at this point?Business response
10/31/2022
BBB called business and call was forwarded to ********* Propane, which bought Wilhelm Bottled Gas recently. They said consumer should call them at ###-###-#### for assistance.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.