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ComplaintsforOverhead Door 108, LLC
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Check was written in the amount of $5200 in October/2022 for half deposit for 3-pole barn garage doors, door openers and installation. It has been 6-months I have no doors *** ***** (owner) is just making excuse after excuse and now he is avoiding calls and texts. I am left with a pole barn that has been exposed to the elements of winter and animals. The barn has rusted and two cars have wiring shortages because of no doors the animals accessing the barn are eating my wiring. I have all supporting documents including texts, quotes and check number available upon request.Business response
04/21/2023
A full refund plus $300 has been sent back to the customer as of 4/20/2023. After multiple incomplete/damaged sections were delivered I offered filler (white) doors to close up the barn until the correct woodtone sections arrived. The customer stated he would wait for his sections. On March 30th my order was cancelled by me.Customer response
04/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.