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ComplaintsforBlairst
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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I attempted to buy a reel lawn mower from Blairst. I have a receipt in email somewhere. 5 or more times Blairst said my mower was being shipped. I NEVER received it nor did i get a refund. $55Initial Complaint
11/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a leaf bagger for my husband's riding mower because he owns his own lawncare company at the beginning of August 2021. We knew that it was coming from out of the country from Japan to be exact. We received a package in the mailbox on Sept 14 2021 only learn that it was a women's muscle shirt. I immediately emailed first thing the next morning. We exchanged a couple emails and then they had me send the email with what I was supposed to get and I also sent a few pictures of what we got. I got an email that said that they had indeed did send us the wrong thing. They said the we could keep what we got and they were sending the right product out. Again coming from Japan. I let them know that we have customers that were waiting on us so we waited. in the meantime we lost a few customers, while in delivery the product was lost they told us that they would send another by this time my husband just wanted the money back. I expressed that we wanted 100% of the refund they came back with a counter offer of 70% and I said no 100% they were talking about delivery fees and such I said that is not our fault finally they said $7 is what they would keep. I said fine simply because we have been dealing with this company since August. I told them that the refund needs to be put on my husbands new debit card because someone stole his identity and the card we ordered from was no good. A email says that the refund can take 10-15 business days. Today makes 20 business days. Please help
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.