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            Business ProfileBob Evans Foods

            Food Wholesalers

            Contact Information

            8200 Walton Pkwy

            New Albany, OH 43054-7687

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            Email this Business
            (800) 939-2338

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            Bob  Evans  Farms,  Inc.  is  a producer  and  distributor  of  refrigerated  potato,  pasta  and vegetable-based  side dishes,  pork  sausage,  and a  variety  of  refrigerated and  frozen convenience  food items  under  the Bob Evans  and  Owens  brand names.

            Products & Services

            Refrigerated  potato,  pasta  and vegetable-based  side dishes,  pork  sausage,  and a  variety  of  refrigerated and  frozen convenience  food items

            Business Details

            Location of This Business
            8200 Walton Pkwy, New Albany, OH 43054-7687
            Email this Business
            BBB File Opened:
            10/22/2021
            Years in Business:
            13
            Business Started:
            2/4/2011
            Business Incorporated:
            2/4/2011
            Type of Entity:
            Corporation
            Alternate Business Name
            • Bob Evans Grocery
            • Bob Evans Farms, Inc
            • Bob Evans Frozen Foods
            • Bob Evans Refrigerated Foods
            • BEF Foods, Inc.
            Business Management
            • Mr. Geo Money, Director of Communications
            • Mr. Mike Townsley, President/CEO
            • Ms. Kathy Clark, Customer Service Manager
            Contact Information

            Principal

            • Mr. Geo Money, Director of Communications
            • Mr. Mike Townsley, President/CEO

            Customer Contact

            • Ms. Kathy Clark, Customer Service Manager
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            6 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            02/28/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Around December 22, 2023 I purchased a package of Bob Evans glazed apples. Sometime before I called them to complain o/a January 18, 2024 I prepared the glazed apples to be eaten. After checking consuming a few forkfuls I chewed down on something hard. I pulled it from my mouth and discovered that it was an apple stem. I called Bob Evans to complain and they seemed understanding about my problem and told me that I would receive coupons. They requested that I send a picture of the apple stem and I emailed this off to them January 25, 2024 at 11:58 PM. The coupon offer was satisfactory until I received the coupons for nothing that I would purchase because I don’t like anything that the two $5.00 were offering (Bob Evans, Simply Potatoes or PEBBLES Waffles product). These coupons for those products are not acceptable since my complaint was about glazed apples.
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            Read 5 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Central Ohio

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            BBB Reports On

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