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Find a Location

Red Roof Inns, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Red Roof Inns, Inc.

      7815 Walton Pkwy New Albany, OH 43054-8482

    • Red Roof Inns, Inc.

      The Red Roof Building Ste 150 605 S Front St Columbus, OH 43215-5777

    • Red Roof Inns, Inc.

      605 S Front St Ste 150 Columbus, OH 43215-5809

    • Red Roof Inns, Inc.

      605 S Front St Columbus, OH 43215-5777

    Business ProfileforRed Roof Inns, Inc.

    Hotels
    Multi Location Business

    Current Alerts For This Business

    Alert:
    Please submit your complaint or review about the specific Red Roof Inn where you stayed. You can search for that location on bbb.org using the Find and Near search boxes. You enter the city, state (abbreviation) in the Near box. If the right Inn is not in the search results, please submit your complaint here

    Additional business information

    Additional Info:
    According to the information in BBB files, Red Roof Inn originally began business in 1972 in Columbus, Ohio, where the headquarters were located before Accor North America acquired the brand in 1999. Under Accor's management, Red Roof Inn moved its base of operations to Accor North America's headquarters in Carrollton, Texas. In April 2007, Accor announced that it had entered into an agreement to sell Red Roof Inn to Citi's Global Special Situations Group and Westbridge Hospitality Fund II, L.P. In 2008 Red Roof Inn moved its headquarters back to Columbus, Ohio.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    206 complaints closed in last 3 years

    74 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Red Roof offers lodging through franchises, corporate managed and corporate owned properties.

    Products & Services

    Hotel, Motel, Lodging

    Business Details

    This is a multi-location business.

    Find a Location

    Red Roof Inns, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Red Roof Inns, Inc.

        7815 Walton Pkwy New Albany, OH 43054-8482

      • Red Roof Inns, Inc.

        The Red Roof Building Ste 150 605 S Front St Columbus, OH 43215-5777

      • Red Roof Inns, Inc.

        605 S Front St Ste 150 Columbus, OH 43215-5809

      • Red Roof Inns, Inc.

        605 S Front St Columbus, OH 43215-5777

      Location of This Business
      7815 Walton Pkwy, New Albany, OH 43054-8482
      BBB File Opened:
      3/29/1974
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Incorporated:
      12/14/1993
      Type of Entity:
      Corporation
      Business Management
      • Ms. Madison Velian, Manager, Guest Relations & RediResponse
      Contact Information

      Customer Contact

      • Ms. Madison Velian, Manager, Guest Relations & RediResponse
      Additional Contact Information

      Fax Numbers

      • (614) 771-7838
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      206 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Staying at this hotel and it is beyond disgusting. Toilet paper hanging looked like it had been dipped in pee. Food in the sink. Dust and mold everywhere. Went to use the laundry room and the machines are disgusting. They have a vending machine where everything in it has been eaten by a rat. THEY EVEN HAVE A RAP TRAP IN THE VENDING MACHINE. Complained to the staff with no solution no change of room and I had to go buy toilet paper because that wasn’t even offered after I showed pictures of the hanging roll.
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amber K

      1 star

      07/30/2024

      My husband and I stayed in the red roof in. In ********** , hurricane ************* and it was not worth the money . The room was not clean and thank God I purchased some disposable sheets to sleep on . There was urine on the toilet and floor . It was the most disgusting room I have spent my money on . I will never go back to a red roof again !

      Local BBB

      BBB of Central Ohio

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