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ComplaintsforLee's Famous Recipe Chicken
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Several times of late, we have ordered food carry-out from this restaurant, only to find when we arrived home that one or more items were missing from our order. It happened yet again this evening. When I called the restaurant to complain and ask for a redress of my grievance, the manager kept yelling at me (trying to make excuses), and refused to let me finish speaking. When she finally agreed to let me speak, I was able to speak for about five words, and then she hung up on me. When I tried to call back, she refused to answer the phone (so I know it was a deliberate hang-up). This is not how to treat paying customers. I was and am furious. I was simply trying make my voice heard and get some kind of corrective action.Business response
04/26/2022
I will take care of this and call them.
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Contact Information
Business hours
Today,10:30 AM - 9:00 PM
MMonday | 10:30 AM - 9:00 PM |
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TTuesday | 10:30 AM - 9:00 PM |
WWednesday | 10:30 AM - 9:00 PM |
ThThursday | 10:30 AM - 9:00 PM |
FFriday | 10:30 AM - 9:00 PM |
SaSaturday | 10:30 AM - 9:00 PM |
SuSunday | 10:30 AM - 9:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.