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Find a Location

Natural Image Property Services has 1 locations, listed below.

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    Business ProfileforNatural Image Property Services

    Landscape Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    landscape

    Business Details

    Location of This Business
    1681 Lewie Dr, Newark, OH 43055-8641
    BBB File Opened:
    1/7/2019
    Years in Business:
    7
    Business Started:
    7/6/2017
    Business Management
    • Mr. Garrett Clark, Owner
    Contact Information

    Principal

    • Mr. Garrett Clark, Owner

    Customer Contact

    • Mr. Garrett Clark, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved

    Purchased a home in May and my father inlaw had gardeners come out to tend to the yard parts he couldn't. My father inlaw passed in July and the company was notified that same month. In August I came outside to plants in the flower beds all cut off at ground level, to name one of problems. I found the company truck parked at the entrance of the driveway blocking the driveway, with no persons around. Im disabled so I had my roommate find the guys and had them talk to me.

    They stated they had a contract, they only showed part, and they'll move there truck and be right back. I notified them they cut out all the flowers and ferns in the beds that my father inlaw was tending to, they stated it was in the contract. I asked if they were in contact with my father inlaw about what he wanted done in detail. They left, with job half finished, mess all over and then my wife was contacted by the owner. He said that he had a contract with my father inlaw.

    I notified him again, he passed away and I have no knowledge of this contract. I asked why didn't they contact us, he stated no contact information, but called my wife. I told him about the damages and he was courteous to come out and fix it but I had to pay for the services my father inlaw had him do. I have no knowledge of what services he done nor would he give me a copy of the contract, just receipts.

    He then sent me a bill with a different amount of previous services. The only time I have seen them at the property doing work was while my father inlaw was still alive. Garret asked for photos of before and after. I sent him photos that were taken by the real-estate agent back in april/may, the only ones I have.

    We purchased the house in May. He got irrate and told me he was taking legal action and that I had to pay for all the previous work and current work with the removal of plants being my problem. I asked the local police to talk to him about the situation with no response other than another bill from Garrett.

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    Customer Reviews

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    Local BBB

    BBB of Central Ohio

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