ComplaintsforBobcat Flooring LLC dba Nice Carpets
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/10/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Purchased carpet 3/17/21 the frizzing from the carpet fibers and Mr. ****** came out and looked at it in October and may need it further tested. Took sample in 10/8/21, I have been attempting to make contact with Sheila without success ever since. All calls are documented. I am just waiting to hear with the next step will be and I want to be updated. Installers did wonderful job with their task for entire job but problems began in just three months time. I want contact with the business, including regular updates, and decisions to be made how this will be corrected.Business response
03/25/2022
3.25.2022 BBB spoke to John N***** who said consumer's complaint issues have been resolved.Customer response
03/25/2022
3.25.2022 BBB received phone call from consumer stating she is satisfied with business' response and thanked BBB for assisting in this matter.
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Contact Information
Business hours
Today,9:00 AM - 4:00 PM
MMonday | 9:00 AM - 8:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 8:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 4:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.