ComplaintsforMack Roofing & Remodeling LLC
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Complaint Details
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Initial Complaint
03/29/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Mack Roofing and Remodeling did a roof job for me it was completed, and paid for in full. I have paid in full receipt. Directly after the roof job I ask if Mack Roofing could replace a door and window for me making one large window into two smaller windows Jordan Mack and I agreed on a price to do the work Jordan sent me a quote, pick up the payment in full and sent me an updated receipt stating paid in full. Jorden text to me add clippings and info on what he was going to install. Then there was delay, after delay, after delay per Jorden Mack in text this was due to slow shipping from manufacturer. I excepted this excuse because that was happening with other consumer goods. Jorden last contacted me to state "Stuff has been ordered just have been waiting on guys to get free to do this job". I called Jordan, and sent text with no reply I It has been over 11 months and they will not return my calls or return my money.Initial Complaint
10/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I hired **** roofing to fix a leaking roof they garinte it not to leak for 3 years they never sealed the leak now I have more ruined drywall and mold I've sent several I've reached out to them several times with 1 response and then the never showed up to fix my roof as they said they would and now they are not responding to any of my msgesBusiness response
10/07/2021
We are fixing the problem there is , will be fixed before The 18th of October
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.