ComplaintsforDawn Management, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
On March 4 2023 part of the apartment building I live in fell on my car causing 2800 in damages. I give estimate to owner and he said it was to high and wanted to give one month free rent which no where near comes to total of my car damages my rent 800 car damages He refused to run through his insurance told me it was a act of god. Someone is going to get seriously hurt due to condition of building its roach infested we went with out hot water for a week which still isn't right. I receive 900 disability a month can't really afford attorney. It is his responsibility for my damages I don't know what else to doBusiness response
03/27/2023
In regards to the hot water compliant,
At great expense, we recently installed a new energy efficient hot water heater after the existing one failed. It did take a few days for the qualified plumber to be available to install the new energy efficient system.
During the down time, use of hot showers were made were made available to any residents wanting it , in a neighboring building. We have been tweaking the system to make sure the water temperature is adequate and safe for all residents.
Regarding roaches- the building is regularly exterminated for pests by a professional exterminating company.
Regarding the car damages- sadly during a high wind storm, we did have some concrete crack off of the building. A call was received that Saturday morning and management immediately responded to the incident. She pointed out some markings on the hood ofher 2007 Saturn Ion from the falling concrete. We have contacted our insurance company and we’re told they do not cover this type of issue. As a good faith gesture, we offered a free months rent that would more than cover the damages. We strongly dispute her
estimate of $2746. which was to repaint the entire car. The scratches were only to the hood.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
507 Old State Route 74
Suite 100
Newtown, OH 45244
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.