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Complaint Details
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Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had signed the documents regarding completion of work that techniques construction agreed legally sign and refused to do it so this is a breech of contract listed belowBusiness response
05/30/2023
As stated by the ************* we have 3 days to rescind our offer, which we chose to do on May 15,2023 in an email. Also after MANY phone calls and emails with **************** it was made clear she was unable to pay for the service she signed for as stated in our contract. We require half at signing ( which we did not receive) and final payment upon completion. **************** left a voicemail requesting to pay in stages, requiring ** to wait for her insurance to pay and as she stated having a garage sale to finish paying. She also demanded we have a dumpster at her house the day she signed, which is not how we operate. So with all these concerns, including how soon she wanted it done we felt it best if she hired another company. Today she called ** yelling calling ** rednecks and telling ** we didn't know how to work with people who had money and ended her call telling ** to F*** OFF. We are not in breech of our contract., if you need any other information or the emails please let ** know.Initial Complaint
07/05/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
We contracted with Techinques for an addition. The contract stated completion would take 20 days, weather permitting. They started on November 16, 2021 and we are now at day 229( as of 7/3) and this is still not complete. I tried contacting the company rep that I dealt with all along and was told he is no longer the point of contact so I contacted the owner on Monday June 27th and was told they would be out on Friday 7/1 to complete this and would call on Thursday 6/30 to confirm. There are several outstanding things that need completed. I asked the owner when I spoke with him to stop out so we could go over these and was told we would talk when he was here on 7/1. I did not receive a call on 6/30, nor did Techniques show up on 7/1 to complete the work.Business response
07/05/2022
The job was started late november there was things on order that took time and dew to winter setting it took longer than expected now i tried to go wednesday but *************** was busy i could not make it on friday there is small things that need to be done and we have all intentions of completing the job i will reach out and get these things done asap i apologize for any inconvenience
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.