ComplaintsforPuffer Roofing & Construction, LLC
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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired Dexter from Puffer Roofing and construction to complete a home renovation. He requested $9,000 up from and 2 more payments to follow. His $9,000 was paid immediately in October. Here it is February and he has averaged 5 hours of work a week and some weeks did not even show up or notify me if he didn't show up when he was suppose to show. In those months they did ceiling and one wall of drywall for one room, laid down OSB wood, ran 2 heat ducts, brought 5 lower cabinets and moved a sink. The drywall he had to redo, he left a mess, the plumbing leaks from the sink he moved, broke 2 of my cabinets, left exposed wire, hired an electrician who did only half the job. In other words he has been "working" for 5 months and has only completed maybe a fourth of job that he told me would take 4 weeks.Initial Complaint
10/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In June, 2022, I contracted with Puffer Roofing, LLC to build a structure attached to my existing garage to be used to as a shelter for my boat. Work began in August, 2022. The contractor did not honor verbal or written agreements to complete the project. Often weeks passed with no progress being made. Three times I agreed to extend the completion date but as of June, 2023 the project was not completed. Further there were several building and structural concerns that were not resolved. A year after initially contracting with Puffer Roofing, I terminated our contract. Due to the attached structural concerns, the building was demolished. I requested a $10,000.00 refund from Puffer Roofing, LLC in July, 2023 which he responded to by stating, “I’m working on it.”
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.