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Find a Location

Marc's has 60 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Marc's

      5841 W. 130th St. Middleburg Heights, OH 44130

    • Marc's

      1664 N Main St North Canton, OH 44720

    • Marc's

      6024 Youngstown Warren Rd Niles, OH 44446

    • Marc's

      8003 Broadview Rd. Broadview Heights, OH 44147

    • Marc's

      900 W Maple St Hartville, OH 44632

    Business ProfileforMarc's

    Discount Stores
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Marc's has 60 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Marc's

        5841 W. 130th St. Middleburg Heights, OH 44130

      • Marc's

        1664 N Main St North Canton, OH 44720

      • Marc's

        6024 Youngstown Warren Rd Niles, OH 44446

      • Marc's

        8003 Broadview Rd. Broadview Heights, OH 44147

      • Marc's

        900 W Maple St Hartville, OH 44632

      Headquarters
      5841 W. 130th St., Middleburg Heights, OH 44130
      BBB File Opened:
      6/20/1985
      Years in Business:
      45
      Business Started:
      1/1/1979
      Business Incorporated:
      8/31/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Marc's Pharmacy
      • Marc's Deep Discount Stores
      • Marc Glassman Inc.
      • Marc's Discount
      Business Management
      • Mr. Dick Butler, President
      • Ms. Janet Meluch-Mendise, Manager of Public Relations
      • Mr. Marc Glassman, CEO
      Contact Information

      Principal

      • Mr. Dick Butler, President
      • Ms. Janet Meluch-Mendise, Manager of Public Relations
      • Mr. Marc Glassman, CEO

      Customer Contact

      • Ms. Janet Meluch-Mendise, Manager of Public Relations
      Additional Contact Information

      Fax Numbers

      • (216) 265-7730
        Primary Fax

      Phone Numbers

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/29/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Went to Marc’s in Westlake Ohio on 3/27/2024 to do my food shopping. I had picked out a small cheese, and meat platter from their dairy department. Only to get it home, and find out that there was green mold all over the cheese. Was able to take back on 3/28/2024, and exchange. However later on 3/28/2024 i went to cook pork chops that i had also bought from the same location. Upon opening them i was met with the smell of rotting meat, and almost immediately threw up. Had to throw them away. Still needing to cook dinner i went to grab the hamburger meat that i bought, and that too met me with a rotting smell. Thats 3 items from the same location that were bad. They are selling moldy cheese, and expired meat. 100% unacceptable, and can make someone seriously ill. I also can’t even try to return the meat, because when i returned the cheese platter the customer service person never put my receipt back in the bag. The employees really have zero clue what they are doing.

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joan F

      1 star

      12/29/2023

      I went to Marc's to return a phone charging cord & car plug-in that I purchased 2 or 3 days before. I had the packaging and receipt. The guy at customer service said he needed to scan my driver's license to return a $6.99 charger. That seemed pretty intrusive - it's not like I'm returning an expensive TV or wanting to buy alcohol or cold medicine. I asked to speak to the manager. I asked the manager why is this information needed - his answer, "I don't know.". I asked will I start getting junk mail - his answer, "I don't know." I asked if I would start getting junk email - his answer, "I don't know." I asked what does Marc's do with my information - his answer, "I don't know." But he did say that scanning my driver's license was the only way I would get my money back. Not only did he not know anything, but he didn't care either. I opted not to return the item that I won't be using (because it's defective) because I feel like Marc's is taking personal information and doing who knows what with it, but if I want my money back I don't have any choice but to give it. I'm really angry about this. I'm angry that Marc's wants this information for who knows what and that returning an item is so intrusive. It's not like Marc's is a high end jewelry store or a pharmacy. I'm also angry that the manager couldn't answer any of my questions and that he was completely indifferent to my concerns. I tried to email the corporate office and after providing all my information on Marc's website it requires you enter a security code. How do I find the security code? I have no idea as the website provides zero clues. So contacting them through their website isn't possible. When I used the charging cord I purchased my phone would tell me the port has moisture in it, which does not happen with any other charging cord I've used. So I'm stuck with a defective cord/charger.

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