ComplaintsforMandie’s Handyman
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Complaint Details
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Initial Complaint
06/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
text message sent on May 19, 2022 : Hello Mr. G*****, Late last year I contacted you about capping damaged vinyl corners on my shed, incurred from the lawn mower’s weed whacker/trimmer. You quoted me a price of $150 for the job, and asked for 50% down payment. I wrote a check (#****, payable to Andrew G*****) for $75 on November 10 and gave it to Mark. Matching color vinyl (Wicker, originally purchased from ****** ******) was ordered, but Mark brought white to cover the damage in the interim. As happens that time of year, the weather turned bad and work stopped. I am writing today because the job still needs completion. Can we start again? –**** ******* Promptly rec’d txt mssg reply saying, “Yes, will try to call early next week.” June 23, 2022 After more than a month and no word from Mr. G*****, sent following text: Mr. G*****: To refresh your memory, I have been trying to get you to begin the shed repair job for which I paid you 50% last year. On May 19 you told me, “Yes, will try to call early next week.” That was my last communication from you. At this point, due to your failure to honor the work order, I am asking for a refund of the $75 I paid you on November 10. I have no confidence you will either perform the work or do it satisfactorily. As of this date, June 28, I have received no communication from Mr. G*****. I want my $75 refunded.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.