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Find a Location

Spitzer Chevrolet, Inc. has 1 locations, listed below.

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    Business ProfileforSpitzer Chevrolet, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers the sale of new and used vehicles, as well as parts, service and body repair. The company specializes in conversion vans.

    Business Details

    Location of This Business
    333 E. Aurora Road, Northfield, OH 44067-2022
    BBB File Opened:
    9/27/2004
    Years in Business:
    44
    Business Started:
    6/1/1980
    Business Started Locally:
    6/1/1980
    Business Incorporated:
    4/21/1980
    Type of Entity:
    Corporation
    Alternate Business Name
    • Spitzer Chevrolet Northfield
    Business Management
    • Mr. James Stickler
    • Mr. Jeremy Swartz, Owner
    • Mrs. Rachel Jambor, Marketing Coordinator
    • Mr. Payten Schramm, Manager
    Contact Information

    Principal

    • Mr. James Stickler
    • Mr. Jeremy Swartz, Owner

    Customer Contact

    • Mr. Payten Schramm, Manager
    Additional Contact Information

    Fax Numbers

    • (330) 342-4541
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This dealership is shady business. First off the did not listen to me from the start. I wanted a final out the door number before we even talked about financing or a trade in. Not only was my car “discounted” for my trade in during this convo, my credit was also ran illegally. Now of course I had given this information to them as I planned to Buy the car and was okay with them running my credit once we settled on a price. I was told that my credit was not ran by my sales rep ***. Within 30 seconds the rude financial manager *** said that he did run my credit. I did not give them the okay to run it OR sign any consent…. If so Spitzer, please send me a copy of the signed written consent I gave on that credit app! I’ve reached out three times regarding this matter and have gotten nowhere after being promised someone would be in contact to make this right. And hey ***, maybe next time don’t tell your customer to “hurry up” as they are considering doing business with your company. Absolute joke of a dealership and do NOT bring your business here.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Drew K

    1 star

    12/30/2023

    They will NEVER stop calling and emailing, it could be months, even a year. ****, some random sles person kept calling me and asking for ****, not my name. I had simply texted the dealership to ask if a vehicle was available, said I would not give my name or email, and did not want to be contacted. Every day a new phone call. Then when I called **** ask him to "please stop calling me, my name is not **** and I find it irritating" he began arguing with me, talked over me, somehow it's my fault because someone at the dealership put in the information, meanwhile I was not blaming him personally, I never accused **** of anything, I know it is a dealership policy to put in fake information when a customer won't provide it, so it's "in the system." I don't think you want to work with ****, that's for sure.

    Local BBB

    BBB of Akron

    BBB Reports On

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