Business ProfileforBuckeye Broadband

I want to leave 0 stars! This has been a major stresser for me from day 1. I have called about fiber service not working. They responded with, well there might be dust on the connection. Came out and they said they didn't see any dust but, there must have been a kink in the yellow line leading in? Smh Then more problems with billing, I turned in the box and applied for the connectivity program. We'll, they kept telling me I didn't sign up for it? I went into the store on ******** Road and gave them my Social Security Disability form, drivers license etc. I had to call **** at ******, **** store several times. Including to get the referral program, credit. Then they raised the bill saying I owed this and that, after they were supposed to give me a $20.00 credit for all the inconvenience. After that, shows would freeze, it would disconnect. I had to uninstall the app, upload it to my TV again. Same problem, especially on Lifetime. They came out and said it was the router, then they said it was connected wrong, oh buy no, it was because we had 2 routers. Then they messed up and disconnected the land line, had to come back and fix that. Wasn't fixed, I had to call technical support, they had to figure it out. Then promised another credit. Never received that! Then came out a week or so again, brought another box, said NO CHARGE at all for this box because Lifetime would not work, not even through my Firestick. And again, that kid didn't reconnect the land line, I had no home phone AGAIN! He had to come back out, because he plugged everything in wrong. They disconnected my service because I didn't pay the full amount, due to no longer having the affordable price, I reconnected that same day. Now they are trying to charge me extra fees? I have had NOTHING but problem after problem from day 1. As soon as I can find something better, good riddance Buckeye Broadband!