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          Find a Location

          A1 Heating and Improvement has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileA1 Heating and Improvement

            Heating and Air Conditioning
            Multi Location Business

            Additional business information

            Additional Info:
            If you are considering having a new furnace installed or need repairs on your existing furnace,get at least two estimates for the work. All bids should be in writing and should provide a full description of the services to be provided and the materials to be used. Compare more that just cost. Check the size and rated efficiency of the equipment each contractor recommends. Ask each contractor how they arrived at recommending a particular sized system.

            Check the warranty offered and make certain you understand it. Ask friends, neighbors and colleagues for recommendations, and check out any company being considered with the BBB.

            Do not hesitate to contact your utility company and ask for a serviceman to come and inspect your system. If you think you may be in physical danger, leave your home until the system is fully checked out.

            If you are told that your furnace needs to be replaced because it is too small, think back to the last time it failed to properly heat your house. When purchasing a furnace, you should choose a unit large enough to handle the demands of your household. Do not waste money on a furnace that is larger than you need.

            See all additional business information

            Contact Information

            2300 Navarre Ave

            Oregon, OH 43616-3181

            Get Directions
            Visit Website
            (419) 691-8153

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            The Company offers HVAC Sales and Service.

            Business Details

            This is a multi-location business.

            Find a Location

            A1 Heating and Improvement has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2300 Navarre Ave, Oregon, OH 43616-3181
              BBB File Opened:
              1/1/1967
              Years in Business:
              57
              Business Started:
              1/1/1967
              Business Started Locally:
              5/23/1995
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              17
              Alternate Business Name
              • A-1 Heating Company
              • A-1 Heating and Improvement Co.
              • RJP Inc.
              • Atlas Heating
              Contact Information

              Principal

              • Ms. Kimberly Smith, President

              Customer Contact

              • Ms. Kimberly Smith, President
              • Mr. Christopher Smith
              Additional Contact Information

              Fax Numbers

              • (419) 242-7418
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/14/2022

              Complaint Type:
              Product Issues
              Status:
              Resolved
              10/28/22 I had furnace inspector **** ****** from A-1 inspect my furnace due to smelling electrical burning and smoke and fire dept recommendation to hire hvac. **** said my furnace exchanger was cracked and omitting carbon dioxide and red tagged the furnace. He said due to a metal shortage he recommends replacing the furnace instead of the exchanger. After finding a burnt outlet in an adjacent room I requested they come back out and turn my furnace on and instead of doing that he brought his camera and phone with pictures showing me the cracks that could have been anyones and said we need to replace. On 11/14 I had ****** ************* out to inspect so they could replace. ************* opened up my furnace and showed me small scratches from a camera being inserted into furnace. It was in great condition with color and rings that were still in place. ************* also connected their electrical checker that showed the carbon dioxide level the furnace emitted was extremely low and my furnace is operating at 82% efficiency. My furnace is now turned back on without any repairs needed! I went 2 weeks and 3 days with no heat and 2 sick kids due to **** ****** and his lies! I had to purchase electrical heaters that barely helped. I would like to request that my $120 fee be refunded due to the trouble I went through with this company or I will file a lawsuit.
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mike K

              03/15/2024

              Had my duct work cleaned, and found out my plenum under the furnace and under my garage floor was all rotted and needed replaced. Having a 28 year old furnace, this was not an option for me, instead, I decided to replace the furnace, and a/c as well. I called a total of 6 companies out to provide an estimate. The last company, should have been my first company to call. ***** from A1 Heating came out and spend the necessary time to explain EVERYTHING to me, and was EXTREMELY knowledgeable in all aspects of the heating and cooling of my home. They received the job, and were out to install the job in only 2 weeks. There was no rush on my part. Between ***** monitoring the job, and the guys that were out to do the install, they were all AMAZING! The work crew did an OUTSTANDING job with EVERYTHING!!!!!! If you are in need of ANY heating or a/c work, be it a repair or complete replacement, be sure to check them out! I will be referring them to everyone I know that needs a service like theirs. GREAT JOB GUYS!!!!!!
              Read 1 More Customer Review

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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