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Find a Location

MJB Home Renovations L.L.C. has 1 locations, listed below.

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    Business ProfileforMJB Home Renovations L.L.C.

    Home Renovation

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5121 Merlot Dr, Oregon, OH 43616-2550
    BBB File Opened:
    10/24/2018
    Years in Business:
    7
    Business Started:
    1/1/2017
    Business Incorporated:
    1/9/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Marty Stevens, Owner
    Contact Information

    Principal

    • Mr. Marty Stevens, Owner

    Customer Contact

    • Mr. Marty Stevens, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I retained Mr ******* of MJB Home Renovations to upgrade my kitchen the cabinets, countertops, & backsplash. He came highly recommended so instead of calling Home Depot I decided to give a black entrepreneur a try. I met with Mr ******* in February I enquired about the countertops & backsplash only because because I wanted new cabinets from Home Depot. He informed me he could do the work & as for the cabinets he could paint them & they would look just as beautiful as new ones. He was confident in his skills. The total price was 2,700 & I would pay for all the materials. I gave MJB 1,300 down the 1st week of March. He then took all of the hardware for the cabinets & he took all of the cabinet doors. He informed me that he had a special room where the cabinets would be painted, glazed & baked. Over a period of 3 months he cancelled MANY appointments & he came over again to paint liquid sand onto the cabinets. Liquid sand was left on my stove and had not been painted on the bottom of the cabinets so I asked Home Depot if this was the best process to take especially since it was thrown together. They informed me that my specific cabinets needed to be sanded and primed for the paint to adhere so me & my daughter fixed the error, MJB was informed & said he didn't mind. This was done in April, I asked MJB why he was taking so long because he had given a shorter time frame for the job & now here it was May & I was given more excuses. With so little being done MJB insisted I pay him for the countertops and other materials so I paid him $881. He gave no receipt & the tags were removed, I had no warranty but eye found a sku# and he overcharged me for the countertops, they were extremely low grade & were possibly purchased from the refurbishing store the estimated price was $200 plus tax. After complaining he brought the doors back w/drips, brush strokes, knicks & scratches. I told him I wanted my money back he said NO, he took advantage of me & said he had the right to finish.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Florance G

    5 stars

    01/30/2024

    Contacted MJB to complete my mini make over. Called for an estimate and it was very detailed on what would be done. I needed the walls painted in my basement as well as the ceiling painted black for the warehouse look and can lights installed. Time frame took 2 days and me and my husband are very pleased with the work MJB has provided. This owner gets the bad wrap for all the wrong reasons. He goes out of his way to make sure that his customers are satisfied at the end. Its unfortunate that as a business owner he is held accountable as we all know good help is hard to find. We will definitely be using MJB renovations to complete our landscaping this summer.. ********************

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