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ComplaintsforB. Rich Concrete & Waterproofing LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
June 24, 2021 Brian R*** removed gravel from my backyard in order to lay a concrete pad. I wrote him a check for $2,000 that day. June 25 2021 he returned and laid the concrete and I wrote him another check, for $2,050. In the process, he damaged my driveway gate and claimed he would have someone fix it. He also said he would replace the gravel that he removed. He said he would email me his contract later that week. I texted him my email address at his request. After a few weeks, I texted him a reminder, insisting that I needed the paperwork since this job was not under the table for me. I also reminded him he had to fix my gate. After three months, I texted him again this last week. He responded, saying he would bring me gravel and bring my paperwork the next week. I told him to bring me extra gravel to pay for the gate he damaged and never had fixed. After one week of no text, no call, no show, he responded to my text saying he was too busy.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.