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Find a Location

Petland has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Petland

      7651 W Ridgewood Dr Ste 916 Parma, OH 44129-5537

    Business ProfileforPetland

    Pet Shop

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Petland Parma is a Full-Service Pet Store.

    Products & Services

    Retail chain stocking a wide range of pet supplies, including food, bedding, grooming products & Cute Puppies.

    Business Details

    Location of This Business
    7651 W Ridgewood Dr Ste 916, Parma, OH 44129-5537
    BBB File Opened:
    8/24/2022
    Years in Business:
    2
    Business Started:
    3/1/2022
    Alternate Business Name
    • Honey Badger Pets LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 8:00 PM
    T:
    10:00 AM - 8:00 PM
    W:
    10:00 AM - 8:00 PM
    Th:
    10:00 AM - 8:00 PM
    F:
    10:00 AM - 8:00 PM
    Sa:
    10:00 AM - 8:00 PM
    Su:
    12:00 PM - 6:00 PM
    Business Management
    • JR Badger
    Contact Information

    Principal

    • JR Badger

    Customer Contact

    • JR Badger

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shai S

    1 star

    04/24/2024

    Petland in Parma sold me a puppy for $4800 and my family and I had to rush her to the emergency vet not even 16 hours after buying her. Turned out she had parvo and was on the brink of dying. “Manager” Amy quickly tried to deny any responsibility for selling us a sick puppy and took multiple calls to the store and customer claims “department” just to get them to agree to the pay for her emergency care so she wouldn’t die. They left me with a $300 vet bill that they agreed to pay because I wouldn’t sign a form saying they were not responsible for what happed to our puppy. Took days and weeks to respond to emails. Found many people who had similar experiences from this pet store. They claim the puppies get daily veterinary checks but no vet anywhere on ground after research from my lawyer. Save your money, time and tears and do not buy your baby from here. Morally corrupt people.

    Local BBB

    BBB Serving Greater Cleveland

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