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Additional Information

Additional Information for Phoenix Tech LLC

View full profile
Location of This Business
Pataskala, OH 43062-7114
BBB File Opened:
11/2/2023
Years in Business:
3
Business Started:
2/24/2021
Accredited Since:
11/15/2023
Hours of Operation

Primary

M:
By Appt. Only
T:
By Appt. Only
W:
By Appt. Only
Th:
By Appt. Only
F:
By Appt. Only
Sa:
By Appt. Only
Su:
By Appt. Only
Business Management
  • Mr. Brandon Welsh, Owner
Contact Information

Principal

  • Mr. Brandon Welsh, Owner

Customer Contact

  • Mr. Brandon Welsh, Owner
Additional Contact Information

Email Addresses

Serving Area

Franklin County. Licking County. 

Columbus, Pataskala.

  • Columbus, OH
  • Pataskala, OH
Service Type
Products and Services
Builds and repairs computers, cell phones and tablets. Provides training and IT tech support.
Payment Methods
  • Cash
  • Credit Card
  • Debit Card
  • Certified Check
Refund and Exchange Policy
  • Refund/exchange policy on website: https://www.phoenixtechshop.com/custom-builds

    "*Custom build fee $150
    PHOENIX TECH WARRANTY
    All custom builds provided by Phoenix Tech comes with 1 year warranty; includes any additional labor and tech support needed. All new parts and components used for upgrades and custom builds come with provided manufacturer warranties. If extended warranty/replacement plans are desired for new parts and components, this must be requested prior to purchasing the parts as this will increase the overall cost. Clients are responsible for the cost of any shipping required; including warranty covered repair/maintenance. If you wish to submit a warranty related request, please fill out the form above.

    TERMS AND CONDITIONS
    Warranty


    Phoenix Tech Warranty does not cover damages due to misuse, accident, natural wear, or electrical. Any manual alterations to BIOS fields, including overclocking, will render the warranty void.  

    Returns 

    Custom Builds may be returned within 2-weeks of delivery date for a full refund. *Full refund does not include $150 build fee, and 15% of total part cost for re-stocking fee. 

    Cancellations

    You may cancel an order any time prior to shipment with $75 cancellation fee." 

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