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Find a Location

Toledo Deck and Fence Services has 1 locations, listed below.

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    Business ProfileforToledo Deck and Fence Services

    Deck Builder

    At-a-glance

    Customer Reviews

    3.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Perrysburg, OH 43551
    BBB File Opened:
    6/26/2007
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Incorporated:
    1/1/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    4
    Alternate Business Name
    • Pine River Deck & Fence, LLC
    Contact Information

    Principal

    • Mr. Dan Stymiest, Owner

    Customer Contact

    • Mr. Dan Stymiest, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On June 9th I signed a contract with Pine River Deck and Fence LLC to remove my present deck and rebuild a new slightly larger deck on my home. I gave *** ******** ,the representative of the company a personal check for $3500 for materials to be used for the construction of the deck. It was a partial payment for the total of $7500 to be paid upon completion. I was told that due to other jobs ahead of me ,construction would take place in August.On July 28 2023, boards that were to be used for the construction was delivered and left in my front yard. *** ******** contacted me shortly after wards and said they had one job more to do and I was next in line for the construction to begin. Also the materials delivered were not enough to completely build a twelve be sixteen deck that we agreed on. About the middle of August I contacted *** ******** and asked when I could expect work to start.I was told that he was short of help and didnt know when he would start. He finally showed up on Sunday August 27th to survey the old deck and also said that the materials delivered were short of the boards need to build the deck.He said that he would order the rest needed to complete the work.I asked what the delay was and he stated that he had been sick and also got into a physical disagreement with one of his employees.I texted him a few days ago and he did not respond back. Also earlier in a text he stated" No refunds" Its been three months now since I signed a contract and I have nothing to show for the money that he received. Its obvious now that he has taken my money and is not going to do what he was contracted to do All I get from him is excuses.Its been three months and I still am waiting.It been a breach of cotract ,false advertising and theft of my money .It doesnt look like he will ever build my deck .

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James W

    1 star

    08/22/2023

    On June 9th 2023 I contacted Pine River Deck and Fence LLC looking to hire to replace my old deck with a new larger deck.Company owner, Dan Stymiest came to my house and surveied the situation and gave me a price of $7500 to tear down dispose of my old deck and build a new twelve by sixteen deck.He said I needed to give a down payment of $3500 for materials. I wrote him a personal check for $3500.He said that he was presently doing other jobs and that he could get to me in August.About a month later he contacted me and said he had one more job scheduled and that I would be next to have a deck built.On July 28th a load of lumber and a pallet of Quickcrete concrete mix was unloaded and left in front of my house.He contacted me and said the materials were dropped of prematurely and that did not make the decision to drop off the lumber and concrete. I contacted him a few weeks ago and he said that because he was short of help my deck construction would be delayed.I said if he couldnt do the job to return my money so I could hire someone else to do the job. He told me "No refunds" I have a contract from Dan Stymiest to build a deck and if he is not going to honor the contract and not refund my money. that has to be fraud ,breach of contract or possibly theft. I would like to get my money back so I can hire someone to replace my present deck It is old and dangerous to walk on as the boards are starting to rot. I have already fallen thru the boards once . None of the addresses listed for the company are Pine River buildings. The phone number on the contract is a private residence not associated with Pine River. It is beginning to look more and more like a scam company out to steal my money.

    Local BBB

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