5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Brian M
5 stars12/26/2023
We shopped a handful of bathroom remodeling companies, and JmJ Construction had the most reasonable price, best communication and multiple visits. ******************* did a wonderful job remodeling our very old bathroom. We recommend JmJ to other owners of older houses!Review from Jessica B
5 stars12/21/2023
I initially wanted to just get new counter tops for my kitchen but then decided to get new lovely white cabinets. I contacted ******* at Glass City ************** and he referred me to Bill at JmJ Construction. He came out and we went over everything. He was down to earth, prompt and honest. I thought he was going to do the job but he had other workers. Turned out that I was now getting my entire kitchen remolded. It was a different experience for such an old house but **** instructed me on everything as well as coordinating everything. There were a few small miscommunications but that could be expected when dealing with different companies. I didn't have any worries because **** took care of everything. I continued to be impressed. After the kitchen project was completed, I then needed a roof and ceiling repair. JmJ did that as well. Since this is an older dwelling, I think of many more projects that will be beneficial for my living, granted it does cost a lot of money to do such things but it was a very good thing to be referred to a company that has the customer's best interest at heart. I really appreciated Bill. Going forward, I currently have a few more projects lined up from his observations that I didn't even think of. Thank you so much ****/JmJ Constructions. And of course I definitely will recommend for any home remodels.Review from Tim D
1 star08/12/2023
Poor customer service Poor communication Tracked dirt on to my new carpeting Doesn’t use boot covers or any cover up to the customers home Missed appointments For a $30,000 project I would expect to be left with a great feeling, I choose your company out of all the home improvement companies could have went with. After about five months since the project has finished, I have a very negative impression. I have documented the entire process with pictures and all communications from the sales associate, the installers and the Office Manager,
JmJ Construction Response
08/14/2023
Unfortunately, there were numerous manufacturer delays and manufacturer mis orders that were reordered by the factory representatives. We have no control over items that come from the factory incorrectly. As far as the boots on new carpet, this is the first that we are hearing of this. Mr. ******* was very upset at the factory delays and could not understand how they were coming in wrong, as we had the same sentiments. When we finally received the correct glass replacement, Mr. ******* wanted the not pay the balance, and felt he was intitled to a fairly large discount. We settled on a discount for his inconveniences throughout, but never once stated anything about damaged carpeting. It doesn't take 5 months to leave a bad review on all platforms, and especially when we knew nothing about this carpet issue. We would love the photos and the entire documentation which Mr. ******* has, and if needed we would be happy to get a carpet cleaner out if it's determined that we damaged the carpet. We stand by our work, and never once ran from these issues and when we had an update, we reached out. We are sorry that Mr. ******* feels that 5 months after the project has been completed that these issues are now a point of complaint. If the customer would have reached out, we could have handled any issues he had. We are here M-F 9-4 and he has both the office numbers and the project managers numbers.Review from Valerie P
5 stars04/08/2022
JMJ Construction was excellent to work with on our bathroom remodel. Bill assured us he would take good care of us after another contractor was unable to finish the job. Bill and his team made the process easy. They were prompt, knowledgeable, skilled and professional, displaying excellent attention to detail. Thank you JMJ Construction for a great experience. We highly recommend using JMJ for your next home project.Review from Robert
1 star12/09/2021
I called to ask for a quote on replacing some of the sill plate and they sent a sales rep who didn't even go under the house to look at the rot! He gave excuses, saying he had a bad back or that he was confused about the details. The correct details about the issue are in the calendar invite the company sent me! I was told they would send somebody out to give a quote, but they won't even look at the problem? 1 star for wasting me and my realtors time. We are on a time crunch with the inspection period for the house we are under contract to purchase. It's unacceptable!
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