Business ProfileforLand-Art Turf Management, Inc.

We discontinued lawn fertilizer treatments for the 2023 year. This was communicated verbally to the field applicator at the end of April. We stated that we still had weeds and the seeding did not take as the reason for the termination of Land-Art. The technician agreed to inform ***** and that the seeding was under warranty. ***** inspected our yard then contacted us by phone confirming the seeding would be done at no charge in the fall. During this conversation we stated we would like to discontinue all other treatments. On May 8th a technician applied a dry and liquid treatment without our knowledge. We recived an invoice for the amount of $139.47 in our door. We called and talked to ***** again to make sure we did not receive any more treatments and question about the billing. We were told that he would look into and get back to us. In the mean time the technician showed up for the second time but we were able to stop him before any chemicals were applied. After returning from vacation mid Aug. we had two letters in the mail. 1-Land-Art dated 8/7/23 for $241.56 ($139.47 plus $100 late fee) and 2-Finace Systems of Toledo (collection agent). We attempted to contact ***** 5 times between 8/22 and 9/1 each time an office member statted they would forward the detailed message for ***** to call back. We still have not heard back from anyone at Land-Art. We reached out to FCT on 8/23 to dispute the claim and received a confirmation letter on 8/25. We called **** at FCT on 9/5 to give them an update on our attempts to contact Land-Art to come up with a reasonable resolution.