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Find a Location

Marblehead Marine Construction has 1 locations, listed below.

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    Business ProfileforMarblehead Marine Construction

    Boat Lifts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    PO Box 849, Port Clinton, OH 43452-0849
    BBB File Opened:
    6/26/2022
    Years in Business:
    2
    Business Started:
    1/1/2022
    Business Incorporated:
    2/16/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    6
    Alternate Business Name
    • Marblehead Marine, LLC
    Contact Information

    Principal

    • Mr. Randall K Schneider, Owner

    Customer Contact

    • Mr. Randall K Schneider, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    We purchased two floating docks from this company at the Cleveland Boat Show in February and have yet to receive delivery or refund after repeated attempts to contact and work with the company. They always make excuses, don't return calls, and haven't done anything to remedy the situation.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelley M

    1 star

    08/11/2023

    Turn the other way, run, and get as far away from this company as you can. Randy Schneider (the Owner), Samantha Sarvas (admin/billing) and Jason Keressi (the Partner) are NOT truthful or trustworthy. These two gentlemen have ZERO knowledge of how to build anything correctly. Yes, we are filing a lawsuit and there are others. Feel free to search them under Ottawa county court of common pleas, case # 2023-CV-H 126 First off, our plan was not followed, see photos of the poured wall that was supposed to of been a block wall. We will now have part of our poured wall underneath our deck that we still have no idea what to do with. We were forced into the expense of overpaying for materials and having to create a knee wall in its place. Our poured wall looks like which is literally laughable because it is so crooked. He stated that he was able to sell our sunroom and that there would be a $0 charge for disassembly and would give us a credit of $1,000 for the sale then turns around and demos the sunroom, bills us $16k and says, "Oh sorry, the sale of the sunroom feel through." His contract with us stated that he had to provide a change order for any changes, well we didn't receive any of those. We had to correct his 4 x 4 supports and add additional 6x6 supports to our LVL because they notched into the LVL all the way down the side of the house. Everyone that worked at our home from this company was less than subpar to say the least. All of this and so much more led us to hiring an attorney to send a cease-and-desist letter just to get him off our property before he could do more damage. He refuses to provide us with our $30k deposit refund and kept over $30k in materials he purchased with our money but never delivered to our site. We have so much money wrapped into fixing everything he did wrong at our home not to mention the misery we went through. Having to deal with this man and his team was utterly disgusting.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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