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Find a Location

Ventura Remodeling, Inc. has 1 locations, listed below.

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    Business ProfileforVentura Remodeling, Inc.

    Construction Services

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers remodeling services for basements, kitchens and bathrooms. 

    Products & Services

    remodeling

    Business Details

    Location of This Business
    3982 Powell Rd Ste 70, Powell, OH 43065-7662
    BBB File Opened:
    5/8/1997
    Years in Business:
    27
    Business Started:
    5/6/1997
    Business Incorporated:
    5/5/1997
    Type of Entity:
    Corporation
    Business Management
    • Ms. Cita Chapa, President
    • Ms. Cita Mall, President
    Contact Information

    Principal

    • Ms. Cita Chapa, President
    • Ms. Cita Mall, President

    Customer Contact

    • Ms. Cita Chapa, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/24/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I entered a contract with Ventura Remodeling in August of 2022 to build-out my practice. The project was officially completed on January 11th 2023. I paid my contract of 80,800 plus 7,400 in overages. I never received a final invoice upon completion or any receipts (vendor, subcontractor, etc.) for overages. Ventura has been threatening me and my employee for additional money. The owner Michelle 'Cita" C**** has threatened us in person, texts, and phone calls. She continuously demands obscure amounts of money that change with each correspondence. Her employee verbally threatened my employee and claimed he will be "coming after" me. In addition, their work was incomplete and there were many issues during the build-out process. For example, they did not consistently show up to the site and purchased items outside of what Cita and I discussed. There were also parts of the contract that were not completed, such as ceiling paint. They also defaced an x-ray lead sheet with the phrase "**** ** ***". I was forced to cover it up with materials I purchased. Our contract stated the Ventura was the responsible party for the purchase of materials, I was forced to buy materials so the project would be completed. Current day, Ventura, specifically Cita is refusing to pay vendors for materials related to the project/covered in our contract. I am being threatened with liens from both Ventura and the supplier. The supplier understands it is her responsibility to pay, however it seems like they cannot reach an agreement with Ventura. Therefore, this is directly affecting me, my business, and now my landlord. I have filed a police report relating to the harassment.

    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Jess C

    5 stars

    12/06/2022

    I hired Cita and Serge with Ventura Remodeling Inc., to remodel my kitchen last summer. My kitchen is beautiful! They just finished with my master bathroom and it's everything and more they said it would be! Thank you Cita!

    Local BBB

    BBB of Central Ohio

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