ComplaintsforColumbus Project Pros, LLC
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Complaint Details
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Initial Complaint
07/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was referred to Columbus Project Pros, LLC and its owner, Kevin O***** by **** ******* material pursuant to in online inquiry about their product and contractors in my area. They highly recommended Mr. O*****'s company. Mr. O***** contacted me via email on January 3, 2023 representing his company as an approved contractor by **** ******* for the Columbus, Ohio area. Mr. O***** came to our property, viewed the extent of the work and prepared and delivered an estimate and proposal for them to build the fence using the **** product dated January 24, 2023. That proposal included an invoice for the cost of the material and that payment be made in that amount so he could order the material. Payment in the amount of $5,731.74 was made on January 26, 2023. Mr. O***** contacted me on February 6, 2023 acknowledging receipt of the payment and representing that he had ordered the material. Since that date, always at my initiation/inquiry about the current status of the project, Mr. O***** provided various excuses as to why installation was delayed. On or about May, 2023 I left a message on Mr. O*****'s voice mail that I needed a firm date for installation no later than June 30, 2023 or I requested a return of my deposit amount of $5,731.74. Since that date, all of my repeated emails and calls to Mr. O***** have not been answered. I have contacted the manufacturer of the product to verify if Mr. O***** ever ordered the material as he represented to me. They have told me that they cannot verify if my material was ever ordered or shipped. They also represented they have tried to contact Mr. O***** (since they recommended him) and have not heard back from him.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.