Business ProfileforAlways #1 Moving & Storage, Inc.

I hired always #1 moving company on 11/15/23 For a move from New Hampshire to ***** on 11/24/23 when I initially talked to the company I talked to ** ******, told me that they charge by space taken in the truck and then he told me to give him a list of the things that would be going, I did my best to give him an accurate inventory, but I did forget a couple of things, he gave me an estimate of $3,448.54, I thought that price was amazing and immediately said yes and paid $717.02 for booking. 2 days before the move on 11/22/23 I received a call from ***, to do a walkthrough the house room by room, to give a have a better inventory, we weren’t done packing so I gave him an estimate for boxes (80) and told him EXACTLY what items would be put in the truck, with this call and a much more accurate inventory the price went up to $6,357.03, the alternative for us was to go with Pods for $5000 but do everything ourselves, so we still took it because my partner had just been diagnosed with ***** ****** a month before, so having the movers was a lot of help! Moving day comes, We were still working on packing. They seemed to be in such rush, that were incredibly careless with our things, they also brought huge boxes (MANY) of them, and proceeded to throw the unpacked things into them. By the time they were done and everything was loaded, we were told that we took up more space than they anticipated, and our new total was $10,360.00 My partner had a ***** ******* scheduled in *****. We could not look for another option at that point. So we paid $4,800 and the remaining balance would be paid at delivery. We thought it was a crazy difference, so we decided to pick up out stuff instead of delivery, in order to not pay the almost $5000 left. We were told for pick up, we would have to pay $3500 (and that’s them settling). I feel so scammed! Oh and they charge $750/month for storage. We paid for 2. Absolutely ridiculous! DO NOT HIRE THIS COMPANY!!