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Find a Location

NFC Tree Service has 1 locations, listed below.

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    Business ProfileforNFC Tree Service

    Tree Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/20/2018

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    Ravenna, OH 44266-1453
    BBB File Opened:
    4/5/2018
    Years in Business:
    21
    Business Started:
    1/1/2003
    Accredited Since:
    4/20/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Natural Falls Construction
    Business Management
    • Mr. Jaime E Smith, Owner
    Contact Information

    Principal

    • Mr. Jaime E Smith, Owner

    Customer Contact

    • Mr. Jaime E Smith, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    On May 14th, 2021 I entered into a contract with this company to build a garage along with a few smaller projects. I was required to pay ½ down or $25,000 dollars for a $50,000 project, which I did. I was told my rough cut wood would be ordered and asked if it could be placed on my property until they could begin the build. I agreed. The wood was never ordered or deposited onto my property. I was to have a summer build, then a fall build, “maybe” winter and then finally a spring build. The Spring build - I was told repeatedly, for a year, that I was next.. The next time I heard from him it was to change the original foundation to a monolithic foundation to save costs. I asked about the need to save money and he said costs were up now. I brought up our contract and he said that the contract was not a contract but an estimate of services. He no longer was going to tie in the septic. (The invoice clearly states “tie-in to septic”). He also wasn’t going to include electrical in the garage. (The invoice clearly states “electrical - basic needs”). I was then told I would have to get my own permits as it was illegal for him to do the septic (electric cheaper). Cement issue - I allowed cinder blocks to be left on my property. Then he added the cement pad and the old septic system (Also, I paid $3200 for a septic tank he collapsed), without further permission. So, for $17,300.00 I have a patio, (I would never have agreed to 8K.) a small cement pad outside my back door, incomplete retaining walls, the removal of an old cement pad and cinder blocks from a previous garage foundation. He refunded $7,700.00. The rest of the project remains incomplete. I have the original invoice for the entire project (which he initialed and dated), as well as his itemized invoice of why I only received $7,700 back of my $25,000.00 deposit. I saved all of our text messages to back up my claim and included pictures. NOTE: There is much more to this complaint.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nancy M

    5 stars

    11/24/2023

    We had a lot of things done to our house this year. We had both porches on our house replaced. My husband is handicapped so we had a handicapped ramp put on with the front porch. ***** and his employees did a great job, and the outside of our house looks great. They also did our roof and rebuilt the top of our garage and replaced the roof. The last thing was the fence they did for our dog. Everything was awesome. They were great to work with. Would definitely hire them again.

    Local BBB

    BBB of Akron

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