Business ProfileforThe Car Doctors

The Car Doctors have engaged in deceptive business practices and damaged parts of my car to obtain more business. They did not fix my AC. They told me that they were installing an AC kit, but it turns out that they only installed a compressor. They damaged my engine ground wire, oil pan, and serpentine belt in an attempt to obtain more business. The phone conversation that I had with Kevin on April 18, 2024 before I picked up my car foreshadowed issues. He insisted that I should bring my car back if there are any issues and told me not to take it anywhere else. After picking up my car, I noticed new issues with my electrical system. My CarPlay monitor was flickering in and out. I later learned that the electrical issues were due to my engine ground wire being damaged. On April 20, 2024, the Car Doctors texted me asking how it was going. I was concerned, so I drove around without music to listen to the car run. I heard a squealing noise that was not there before. I looked under the hood to see that my engine ground wire was damaged. The squealing noise turned out to be the serpentine belt, which is new. The AC stopped working. The Car Doctors did not fix my AC. I communicated the issues to the Car Doctors via text, and they denied any wrongdoing. They pretended that the car was like that and sent me inspection photos with the engine ground wire and oil pan damaged. They wanted me to bring my car back in, but I refused. I refuse to let them touch my car again because I do not trust them. I have photo evidence that they damaged my car. I attempted to continue a text conversation, but they ignored me. In addition to the photos, their inspection also proves that they damaged my car. They inspected my car on April 17 and April 18. On April 18 they said that the engine ground wire and oil pan needed to be replaced. Those parts were not listed on the first inspection. Those parts were not listed because there was not an issue until they created one.