Business ProfileforAlexander Court

I originally signed a lease 4/16/2014 for the address at 6831 Polpis Rd, Reynoldsburg Ohio, never missing or submitting a late p**ment. On 2/4/2023 I submitted a notice in person to the Rental Office, of my intent to vacate the property effective 4/15/2023. When the time grew near, because I received a notice informing me that the system used to p** rent would be down towards the ending month of March-2023 (Which I later discovered was due to property being in transition of ownership from Harborgroup Management to Village Green), I paid the full month's rent for April-2023; Therefore, overp**ing my rent. When I went to the rental office on 4/1/2023 to inform them of this, I was told that the funds would be returned along with my deposit following my move out, at which time I requested something indicating how much less I should have paid. When the time came, I timely moved out and submitted keys with no damage to the apartment. Since then, starting 5/23/2023 , to both the new management and previous management, I have written letters, sent emails, visited the rental office, and I've even requested that the Attorney General's office attempt to mediate the situation (reference complaint *******) . However, I have yet to receive any resolution. All attempts have been ignored. And for the three or four times I've actually gone to the rental office, I've been only given excuses by the manager (R**), that either a system is down, it's being looked into, I was going reach out to you, or some other non-committal excuse. For now, I'm still holding out for some sort of resolution, prior to filing a claim through court. (Exhibit list uploaded with this complaint. Actual Exhibits can be provided upon request of business.)