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          Window Depot has 1 locations, listed below.

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            Business ProfileWindow Depot

            Home Improvement
            BBB accredited business

            Contact Information

            24510 Sperry Dr Unit 1

            Cleveland, OH 44145-1531

            Visit Website
            Email this Business
            (440) 652-2900

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            Customer Reviews

            5/5

            Average of 112 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/3/2013

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business focuses on replacement windows and doors. This branch is individually owned and operated, however they are affiliated with dozens of other Window Depot partners across the United States.

            Products & Services

            Windows, Entry Doors, Patio Doors, Garage Doors

            Business Details

            Location of This Business
            24510 Sperry Dr Unit 1, Cleveland, OH 44145-1531
            Email this Business
            BBB File Opened:
            1/24/2007
            Years in Business:
            17
            Business Started:
            10/2/2006
            Business Started Locally:
            10/2/2006
            Business Incorporated:
            10/2/2006
            Accredited Since:
            12/3/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • The Remodeling Group, Inc.
            Business Management
            • Mr. Anthony J Hoty, President
            Contact Information

            Principal

            • Mr. Anthony J Hoty, President

            Customer Contact

            • Mr. Anthony J Hoty, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Window Depot installed multiple windows in my home however they had some flaws which I brought up to the installers. They stated someone would look at them and resolve the issue. A new rep came out and argued about the flaws. Stating screens not staying up is normal (though all but 2 or 3 stay up so does that mean the other 10 are bad), glazing bead popped out is normal. I worked for a window manufacturer as their Quality Director so trying to get a fast one by me wasn't happening. They ordered new glazing bead and left it in a box on my mantle and supposedly ordered new foam for the front window but still never seen it installed.
            Read More
            Read 1 More Complaints

            Customer Reviews

            112 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            James G

            07/19/2024

            "I am thoroughly impressed with the exceptional service provided by Dimitri and Alex, Ryan and Rory from Window Depot/ Bath Depot Westlake! From the initial consultation with Ryan, who had knowledge of the products and able to provide help with the selection of products and walked us through the ordering; to the final installation with Dimitri and Alex, these professionals exceeded my expectations at every turn. Dimitri and Alex amazed us with their attention to detail, expertise, and professionalism. Their skills were evident throughout the process. The installation of new windows and doors in my home was completed efficiently and with minimal disruption, leaving my property looking better than before. They were amazing with my kids safety and curiosity. They worked carefully around them but efficiently. The end result is not only aesthetically pleasing but also provides a noticeable reduction in noise pollution and energy savings. I would highly recommend Window Depot of Westlake and installers Dimitri and Alex to anyone seeking reliable and high-quality window installation services. Their dedication to their craft is evident, and I am grateful for the excellent experience I had with them." Thanks Rory for the follow-up visit, we are very happy with the end result!
            Read 111 More Customer Reviews

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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