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Additional Information

Additional Information for Paper Trails

View full profile
Location of This Business
19146 Old Detroit Rd., Rocky River, OH 44116-1722
BBB File Opened:
5/5/2011
Years in Business:
16
Business Started:
9/1/2007
Date of New Ownership:
2/15/2014
Business Incorporated:
6/11/2007
Accredited Since:
5/26/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • Paper Trails of Rocky River, LLC
Business Management
  • Ms. Kristina Buchholz, Owner
Contact Information

Principal

  • Ms. Kristina Buchholz, Owner

Customer Contact

  • Ms. Kristina Buchholz, Owner
Additional Contact Information

Fax Numbers

  • (440) 333-0088
    Primary Fax

Email Addresses

Service Type
Payment Methods
  • Cash, Check, Visa, MasterCard, Discover, American Express
Refund and Exchange Policy
  • Non-custom items (in-store, off the shelf) must be returned no later than 30 days after the date of purchase. Items being returned must be unused and in good condition. Custom items (special orders, printed and customized items) are non-returnable and non-refundable. 

    Returns with Original Sales Receipt: Items returned with the original sales receipt will receive a refund for the total sales amount.

    Purchases made by cash or check will be refunded in the form of cash or store credit.  Cash refunds in the amount of $100 or greater will be paid by check and will be mailed to the customer within 2 business days.  Purchases made by check will be refunded no earlier than 10 business days after purchase. 

    Purchases made by credit card will be refunded in the form of a credit to the account of purchase or store credit. 

    Returns without Original Sales Receipt: Items returned without the original sales receipt will receive store credit in the amount of the lowest item sale price.
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