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Find a Location

Shane's Towing Service LLC has 1 locations, listed below.

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    Business ProfileforShane's Towing Service LLC

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    63 Dixie Hwy, Rossford, OH 43460-1269
    BBB File Opened:
    4/27/2013
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Incorporated:
    12/2/2010
    Accredited Since:
    11/18/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Contact Information

    Principal

    • Mr. Shane Keller, Owner

    Customer Contact

    • Mr. Shane Keller, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On January 27, 2024 I found large ruts/tire tracks left in my grass on the area between the sidewalk and the curb--the part that belongs to ******. The damage may have occurred a day earlier; I did not go out on Friday the 26th. My neighbor told me they had a car towed from in front of their house and the tow truck drove over my lawn and left deep tire tracks. The tracks do begin on their grass. The ruts in front of my house are so deep, that soil spilled into the street. I was able to pull some of it back with a rake and shovel. My neighbor didn't volunteer the information. I contacted the ****** Police officer who goes to our block watch meetings and looks into these matters. He gave me Shane's Towing phone number after talking to my neighbors. I called ************, which is with a Northwood address. First I spoke with *****, then when I called again I spoke with a man, Shane? He sounded defensive and dismissive and let me understand that he thought it must not be very serious because I had waited two weeks. I told him that it took me about two weeks to get his phone number from the police. I have waited about two more weeks and haven't heard anything from him, so I would like to file a complaint against this company that damages uninvolved people's property, and then doesn't do anything to repair the damage. If you would like photos, I can mail prints of those. Please call me if you do. I don't know how to transfer those from my phone to this laptop. I reported this situation to Engage ****** on 1/31/24 and someone from the city was here to take pictures of it, so this is with their records, also.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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