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Find a Location

KLT Insurance, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKLT Insurance, LLC

    Insurance
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/18/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    KLT Insurance, LLC is in independent insurance agency with access to several insurance carriers. The agency offers Home, Auto, Life, and Business Insurance.

    Business Details

    Location of This Business
    5224 Cobblestone Rd Ste 103, Sheffield Village, OH 44035-1488
    BBB File Opened:
    11/16/2020
    Years in Business:
    4
    Business Started:
    2/1/2020
    Business Incorporated:
    2/1/2020
    Accredited Since:
    11/18/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ODI 1038436/NPN 8021806 for this business, issued by Ohio Department of Insurance. The expiration date of this license is 6/30/2026.

    These agencies may include:

    Ohio Department of Insurance

    50 W. Town Street; Third Floor - Suite 300

    Columbus OH 43215

    (614) 644-2658

    Fax: (614) 6443743

    http://www.insurance.ohio.gov

    BBB records show a license number of ODI 1275438/NPN 19387063 for this business, issued by Ohio Department of Insurance. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Ohio Department of Insurance

    50 W. Town Street; Third Floor - Suite 300

    Columbus OH 43215

    (614) 644-2658

    Fax: (614) 6443743

    http://www.insurance.ohio.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Christian A Hibsman, Owner
    Contact Information

    Principal

    • Mr. Christian A Hibsman, Owner

    Customer Contact

    • Mr. Christian A Hibsman, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Insurance companies

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Af

    1 star

    10/18/2021

    Chris ******* sold me home and auto insurance with Grange as he had his personal insurance with them. He had not provided quotes from other companies even though I requested it. Then he could not answer questions I had on insurance from my college age daughter who was put on my policy. I finally decided to cancel the policy for my daughter as Chris refused to put anything in writing even though he claimed to have contacted the insurance company. He provided wrong information on when I will be refunded for the insurance monies I had paid. He said 7-10 business days. Grange policy was 15 business days. It took them 20 business days to get the check to me. I finally decided to cancel my policy with Grange totally. Chris has not responded to my questions regarding my policy. Grange insurance which he represented was surprised that he would not put any information in writing and that he did not know their refund policy. Further, he did not want to provide the contact information for Grange so that I can get my questions answered. I finally got their number after doing some research.

    KLT Insurance, LLC Response

    10/19/2021

    We appreciate you taking the time to review KLT Insurance and are sorry that you did not have the same experience as all of our other clients. We disagree with some of the information in the review and feel it is only fair to respond. We had completed quotes with ******* ****** and ********* *nsurance and as they fit your needs best and presented the best option. We still have the copies of the additional quotes and would have been happy to provide insurance plans with similar coverages and higher premiums, we felt they did not best fit your needs. On the coverage for your daughter we not only provided the answer but also at your request verified the information with the underwriter. Your policy documents always serve as the written verification for any language and providing anything other than the policy documents is not advised by the Insurance Carrier. We do also apologize for the extra days that it took for you to receive any refund. All of our insurance carriers normally provide refunds within 7 to 10 business days and in your case that was not met. Again we appreciated the opportunity to serve you as a client and apologize that your experience was not similar to all of our other clients.

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

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