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Find a Location

Family Readers Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Family Readers Service

      5311 Meadow Lane Court Suite 2 Sheffield Village, OH 44035-1485

    • Family Readers Service

      PO Box 1469 Elyria, OH 44036-1469

    Business ProfileforFamily Readers Service

    Magazine Sales
    Multi Location Business

    Additional business information

    Additional Info:
    BBB requested the business provide information on its principal, but this and other information was not provided.  As a result the BBB may not have current information about the business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Family Readers Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Family Readers Service

        5311 Meadow Lane Court Suite 2 Sheffield Village, OH 44035-1485

      • Family Readers Service

        PO Box 1469 Elyria, OH 44036-1469

      Location of This Business
      5311 Meadow Lane Court Suite 2, Sheffield Village, OH 44035-1485
      BBB File Opened:
      7/26/1991
      Years in Business:
      33
      Business Started:
      5/1/1991
      Business Incorporated:
      5/17/1991
      Type of Entity:
      Corporation
      Alternate Business Name
      • Allstate Marketing Services, Inc.
      Business Management
      • Ms. Kathleen M. Decker-Pirkel, President
      • Ms. Marie Bruce, Vice President
      Contact Information

      Principal

      • Ms. Kathleen M. Decker-Pirkel, President

      Customer Contact

      • Ms. Kathleen M. Decker-Pirkel, President
      Additional Contact Information

      Fax Numbers

      • (440) 323-8187
        Primary Fax

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/24/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Well, I started receiving a magazine called Sports Illustrated and its like the 3rd one I've received at my mailing address, well I called Sports directly and they said they didn't sign me up, that someone else did, then they gave me the number who they said then I called that, but that place said they didn't, so they gave me the number 732-893-2654, so I called it and was speaking with someone, the number says New Jersey, but there name I put on here is saying Ohio, anyways I ask them why did they sign me up and when I was asking questions the woman was getting rude, she said she stopped the service, but I don't believe her cause she hung up on me, but I called back and got a different woman then I told her what was going on, and then she asks my name then says she can't find me but the other woman did, so I start asking questions on who they are and trying to figure out why I was signed up for the magazine I don't want or signed up for cause I'm not paying for something in the future if I didn't do, she gets rude and hangs up on me too, so I called back then someone hands up on me, so I keep calling back like 10 11 times then to finally get someone on the phone and its the same woman as when I called the 2nd time, I just wanted to know if the magazine will be stopped
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Judy P

      1 star

      04/11/2024

      same as other reviews below. They got my son's name from somewhere and started sending GQ magazine. Called AGQ, told to call National Publishers Exchange. NPE told me they would cancel, but I had to call Family Readers Service to see how they got our name. Family Readers Service said it had to be because my son signed up somewhere for a promotion. First, my son does not, and has never lived with me at this address. And he is an adult and has not used his childhood nickname for many years. Hopefully will not get any bill for this as they assured me I would not, but I will keep checking accounts to be certain.

      Local BBB

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