3 Customer Reviews
Review from Alison M
1 star08/17/2024
We have been highly disappointed with S&S Builders and the owner Brian Sc***** for his lack of commitment and responsiveness, especially since he was recommended by a neighbor. Despite signing an agreement and paying $500 for a basement design, we have yet to receive any progress after seven months. When we signed in December, we were assured we were next on his project list, with construction expected to begin shortly thereafter. We gave him our budget and he said he could find ways to value engineer to achieve it. Brian became unresponsive, prompting us to seek recommendations on our neighborhood ******** page. amazingly he was again recommended. We shared our experience with the group and as a result, he terminated our agreement, refunded only $200, and failed to deliver a final design. If this is indicative of S&S Builders performance during the design phase, we are concerned about S&S reliability during construction. Communication has been sporadic, with weeks passing without any response. I highly recommend not using this business.Review from Tanya L
5 stars08/02/2024
We have used S&S Builders for our home improvement projects for over 10 years and always recommend them to others. Their expertise, dedication, communication and commitment to quality work is the reason why we continue to contract with them. They have installed a coffered ceiling with beams in our sunroom, customized wainscoting on our entire first floor, finished a workout room, customized a specialty liquor cabinet door that is a barn door style with locking capabilities, remodeled and installed a large kitchen island, and is gearing up to remodel a full guest bath for us, in addition to small projects like changing out light fixtures, electrical work, ceiling fan installations. We highly recommend Brian and his team for any home projects.Review from Christopher F
5 stars07/29/2024
The S & S team is the only company we will use for my home improvement projects. We have partnered with them on our last two homes in the Hyde Park and Milford area. They are the friendliest staff, always on time and their attention to detail and workmanship is second to none. They always seem to go above and beyond. We have relied on them for the following projects; full wooden porch reconstruction, basement wet bar, full bathroom with flooring, sports memorabilia wall, kids playroom, and closet in the basement. They recently replaced our water heater and upgraded it from electric to gas. We have referred S&S to all our friends over the past 15-plus years and is always our first and last call for home improvement projects
Customer Review Rating
Average of 3 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.