![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforGoodpaster Construction Services, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
If I could give zero stars I would! Dan is a real piece of work! He installed Christmas lights for me this year. Never again! He is so unprofessional that he cannot return phone calls or texts! Rude rude rude! I have been trying to get the Christmas lights removed since January 4th. It is now Valentine's Day! ***?! He finally texted me back after I left a scathing review on *********. He immediately sent me a text saying he had been very sick. I understand that people get sick but were fingers broke and mouth taped? Stupid me worked very hard with ********* to take down the negative review and he is still blowing me off! He texted last night and said he would be here today. I am still waiting! I have no patience for scammers and liars! I am done! It should not take over 6 weeks of contacting a so called place of business to come and complete the job! I feel he needs to give half my money back as he only completed half the job. Absolutely ridiculous! I am on my way out to take them down myself! Paid $200 for Christmas light installation and removal. Lights were installed in early December. It is February 14th and the lights still have not been removed. Seeking $100 refund because only half the service was completed. It is quite obvious that the company is not coming back to complete the job.Business response
02/14/2023
My offer is to come tomorrow to take the lights down. Today we ran into some unexpected issues and I wasn’t able to make it. I can be there tomorrow to take them down but will not refund $100 due unforeseen circumstances. We are talking about Christmas lights this is not an emergency.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.