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Find a Location

T & M Pools and Spas has 1 locations, listed below.

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    Business ProfileforT & M Pools and Spas

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers swimming pool and hot tub services.

    Products & Services

    This business provides the sales, service and installation of inground and above ground pools.

    Business Details

    Location of This Business
    552 S. Burnett Rd., Springfield, OH 45505
    BBB File Opened:
    3/23/2020
    Business Management
    • Mr. Todd Flannery, Owner
    • Ms. Delaney Walder
    Contact Information

    Principal

    • Mr. Todd Flannery, Owner

    Customer Contact

    • Mr. Todd Flannery, Owner
    • Ms. Delaney Walder

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh S

    1 star

    07/15/2024

    Contracted to build a build inground pool, pool was built to dimensions that were over 1 ft. Shallower than contracted. Also was promised a standard concrete package but after contract was signed he refused to provide concrete or adjust costs. Pool took over 4 months to complete, completed in December and was winterized after completion. We were never shown a working pool so we refused to pay final payment until pool was opened in spring. Upon opening the pool in spring revealed a busted return line. Gave them every opportunity to repair and receive final payment, refused to do anything to rectify the problem. We went to Ohio AG to try and get mediation but T&M refused any proposals to rectify. Had to hire an attorney and try to get the proper things done to complete contract. T&M refused all and any methods to resolve but one year later filed a lawsuit against us for the final payment. To show the true nature of the company T&M provided the courts with an altered contract. The best part was that we had the original contract written in ink. I would highly advise to never use this company

    Local BBB

    BBB of Dayton and Miami Valley

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