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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/27/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I dropped off a set of 1967 Mustang 289 heads and a new set of valve springs seals and keepers for reconditioning and additional machine shop services. I was told it would take about two weeks. After three months with the last 4 weeks a promise "it would be done Friday" I told them that I would pick up my heads Friday weather they were done or not. I called Thursday Friday Monday Tuesday and they are not answering their phone and there is no way to leave a message. I drove by and building is locked up tight.Business response
12/10/2021
Business Response /* (1000, 12, 2021/12/10) */ Business called BBB with there response. We have been in contact with the consumer and have come to some type of resolution. Consumer Response /* (2000, 20, 2021/12/30) */ C&E Recon did come up with the agreed settlement and I am as happy as possible with the result. *** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.