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Find a Location

Productive Tree & Mulch has 1 locations, listed below.

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    Business ProfileforProductive Tree & Mulch

    Tree Service

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3454 Folk Ream Rd. Lot 152, Springfield, OH 45502
    BBB File Opened:
    6/4/2014
    Years in Business:
    9
    Business Started:
    9/30/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joel Lino, Owner
    Contact Information

    Principal

    • Mr. Joel Lino, Owner

    Customer Contact

    • Mr. Joel Lino, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 12, 2024 **** ******* from Productive Tree and Mulch put a business card in our door. My wife contacted them on this same day and he came and gave us an estimate of $1,800 to remove a large tree in our back yard. The agreement was they would be done in two days, they would haul away all of the wood, and clean up our back yard of the debris. He stated they would start that day and be completely done the next and his exact words were "you'll never know we were here when we are done." They started work a couple of hours later which by now was about 2pm. When I got home around 4pm my entire back yard was covered in huge tree limbs, large branches and sticks. They dropped a huge branch on my chain link fence bending the top rail causing damage. When I got home and saw the back yard and damage to my fence, **** assured me it would be cleaned up before they left and the fence would be fixed. At 4:45pm they were packing up to leave. My wife asked about the yard and ****** reply was "Do you see what time it is?" The next day was beautiful and they didn't show up at all. I called and spoke with the owner who told me that one of the crew had legal issues and he gave them all the day off. He guaranteed they would be there the next day. My wife and I both expressed concerns because the next day was supposed to rain heavily all day. Joel, the owner, said it didn't matter, they worked in everything but lighting. The next day, in a downpour they showed up. The brought a ditch witch into our yard to remove the stumps and tore our side yard, our neighbors yard and back yard up. They even ripped the fence post out of the ground. When they left that night **** asked if they could get paid but I refused because the job wansn't done. They came back one other time to get their ditch witch and trailer and left our yard destroyed and a huge pile of wood in our driveway. We had to hire another company to remove the wood and re-landscape our yard.

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James and Kimberly W

    1 star

    03/16/2024

    This company is a SCAM from the word go. The were contracted to remove a large locust tree from our back yard and said they would have it done in 2 days. Well that sure didn't work out. Between the legal issues their workers have and the liar of a "so called foreman" it is 5 days later and our driveway is full of huge logs and limbs that they just abandoned there. They came and drove a ditch witch in our back yard during a heavy rainfall even after my wife asked them not to. Because we were not keeping the wood, the so called foreman said "If you don't want the wood, I'll do what I gotta do." Well this included them tearing down a section of my chain link fence. This doesn't include the 2 sections of fence they damaged and tried to conceal from us. They tore up not only our yard but our neighbors yard. On the 2nd day they came the so called foreman had the gall to ask me if I would pay them so he could pay their workers. I said "nope" and he got miffed. The agreement was no money until the job was done. On the 4th day the owner, Joel, called my wife and said he was coming down and that his guys were on their way to clean up the mess. They showed up and instead of cleaning up anything, they loaded the ditch witch up and left. One of the crew told the so called foreman my wife had cussed them out when they never even spoke to her (video proved it.) So we hired another company. Then the so called foreman wanted us to still pay them for cutting down the tree. We told them to stay off of our property and never come back. We hired another company to clean up the horrible mess and all the damage they caused. There will be legal action pursued by us. This company is absolutely a scam. If they knock on your door...slam it in their face.

    Local BBB

    BBB of Dayton and Miami Valley

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