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          Find a Location

          Glasshouse Works has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Glasshouse Works

              10 Church St. Stewart, OH 45778-0097

            • Glasshouse Works

              PO Box 97 Stewart, OH 45778-0097

            Business ProfileGlasshouse Works

            Gardening Stores
            Multi Location Business

            Contact Information

            10 Church St.

            Stewart, OH 45778-0097

            Get Directions
            Visit Website
            (740) 662-2142

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            mailorder nursery specializing in rare and exotic hardy and tropical plants from around the world.

            Products & Services

            plants

            Business Details

            This is a multi-location business.

            Find a Location

            Glasshouse Works has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Glasshouse Works

                10 Church St. Stewart, OH 45778-0097

              • Glasshouse Works

                PO Box 97 Stewart, OH 45778-0097

              Location of This Business
              10 Church St., Stewart, OH 45778-0097
              BBB File Opened:
              10/25/2001
              Years in Business:
              11
              Business Started:
              4/23/2013
              Alternate Business Name
              • Glasshouse Works LLC
              Business Management
              • Mr. Ken Freiling, Owner
              Contact Information

              Principal

              • Mr. Ken Freiling, Owner

              Customer Contact

              • Mr. Ken Freiling, Owner
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/28/2022

              Complaint Type:
              Product Issues
              Status:
              Answered
              Ordered plants which were in Stock and it took them 9 months to ship and then several plants were not available and instead of refunding me the money they issued a in shop credit. i requested a refund and still have not received a response. I want a refund please advise Glasshouse Works internet orders have to be refunded if you cant supply what is ordered . Thanks ***** last response from Glasshouse Works was 8/29/2022 with a credit slip ( in Store Credit of 43.00)
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              TJ S.

              10/24/2021

              This company is absolutely terrible. I have tried three times to order from them and have had to threaten filing with the BBB every time to get a refund. Never have received the products. This last time I waited three months for my plants I ordered and emailed them 10+ times and called twice with no response. Finally after threatening them, I received a BS email stating they have replied multiple times to me and their email shows as delivered to me. When k requested to see the emails they sent me with the time stamps, two different times, I finally got a reply saying it must have been an internal error. Basically they tried to cover up and lie about the fact they have terrible customer service and dont reply to their customers and when caught and called out, had to back peddle. DO NOT ORDER FROM THEM!
              Read 1 More Customer Review

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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