Business ProfileforGreen Home Solutions of Northeast Ohio

*** was hired to remediate mold that was discovered on the first floor and in the basement of my home in 2020. *** says they completed their work but I have photos and additional test results that show they did not. Due to my health issues (which include asthma and an autoimmune disorder that are highly affected by mold), I have had *** come back two more times. My health was not getting better and it was discovered that they did not complete the job they were hired to do (or they completed the job but it was completed poorly). Here are the dates of transactions: 07/22/2020, 08/21/2020, 01/20/2021 and 02/22/2022. Amount Paid to GHS: $5,089 Work Scope: *** was to clean and remediate mold on the first floor and in the basement of my home. A copy of the agreement/work scope has been attached. Nature of the Dispute: *** only completed about 70% of the work and mold is still in my basement and affecting my health. They scrubbed the basement ceiling and air ducts. However, they did not scrub them entirely – they only scrubbed the bottom and sides of the vents (not the top of them closest to the ceiling). *** also missed several other areas that were attainable and part of the scope of work. I have asked *** to complete the job they were hired and paid to do. *** said they would clean the areas of concern for an additional fee of $800. I have tried talking with them and have not made any headway. Desired Resolution: *** should complete the job they were hired to do or refund money so I can have another company complete the job. I have included pictures and test results as well as invoices and scopes of work in support of my complaint. Please contact me for more information as I have scaled down the information provided to fit your box constraints.